Surface Bella, LLC

Surface Bella did a great job building my deck.

They were very professional,polite, and respectful of us and our home while working. They reccomended a couple of changes which worked out great.

Bathroom turned out great.

Fabulous job on an add-on screened-in porch extension of concrete patio from small slab, shingled, added beautifully to the back of the house as if it were part of the original build. Extended patio also has a beautiful built-in firepit. The crews were great to work with. would hire again.

The workmanship was great! The only problem was getting them to come back & clean up. Next time I will hold out some money & not pay the the whole balance until cleanup is complete.

The subcontractor for pouring concrete is only part of the job that is completed. The surface will not be completed until concrete cures.

Mr. Scott is returning to our home for the final inspection of Tanner & Will work that was done.

Good communication and the work was done well and the contractor was courteous.

Work still in progress

I hired this company a while back. A few things happened. We had two contracts written up. Contract one was for concrete work, foundation work as well as some demolition work. They had workers that came out and did some work. Not as good as I would have hoped. I have the pictures to prove it. I wish I could post them here. There are places that are missing concrete, the wall is separate, and wood is still in the wall. I thought they would come back and fix it. I paid for contract one even though I thought that the work that was done was not worth it. However, I was told that in order to finish contract one, we needed to go move on to contract two, with much of the demolition work done first before they could finish contract one. I said ok. I then go to get my contract two signed and have them start up on it. First I had someone come in and talk to me. They basically told me that the guy they had working for them was no longer with the company. The guy that was doing my original contract. They said he underbid the project and that they were going to need an additional $8,000 to $12,000 to continue on with the next contract. I told him that I did not think that it was my issue, that it was bid that way and that they should honor that contract. Upon hearing this he just said Well, I am not going to sign off on the second contract, and he left the room. So here I am with unfinished work at my property. I let it go through the pandemic. Because I knew they were hurting for people, and plus everything was so expensive at the time. We (both sides) decided to hold off and wait until things started to get better. I finally got back in touch with them a few months ago. Had someone come out and take a look at the project. This time to do everything. Not just the concrete and framing, but to basically build the house. I had drawings, plans, etc. They asked me to get a structural engineer to come out and take a look and give their ok on it. I did that, they came out, and everything looked good. I got back with Surface Bella to let them know what the Structural engineer said. I did not hear back from them for weeks. Finally, I get a call back from one of their employees who basically tells me Sorry, that we are not going to do the job but they have a few people in the are that they could contact that may be able to do it. I was like, Wait, what do you mean that you guys are not doing that job? He said they had sent you an email saying they were not going to do the job. I told him I had not heard from anyone telling me this, and that this was the first time hearing about it. He said he gave me the name of someone and that that person should be calling me soon. I never heard from that person. So now I am starting all over again. I have a few companies lined up to come out and take a look at the work. Hoping I can find someone that: 1. will do the job that they say they will do. 2. Do it at the price they say. 3. Has a better way of communication.