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Learn about our screening process91% Recommended
25 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Flat Roofing
- Install and Repair
- Commercial
- Solar Power Production
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-10 of 34 results
5.0
David W.
Minneapolis, MN
11/7/2024
Outstanding work, on time, on budget excellent communications and fine billing experience. I highly recommend this company!
1.0
Laurie E.
Minneapolis, MN
6/24/2024
Terrible, if you ask questions, you're considered difficult. Residential flatroof warranty is different than a commercial flat roof. Buyer beware. If you choose this company I would highly recommend every promise made be recorded or in writing. I have ponding water days after a rain. Told to buy a squeegee. Railing installed not where I wanted it. Blocking in garage ceiling for railing posts requested. Not installed. Told I didn't need it. When I had concerns, I was reprimanded for talking to the contractor on site. I was reminded by Billy Brown that he's the boss, it's his company and I went behind his back by telling my concerns to the contractor on site. I was never told that this was a sub contractor. When the job was complete according to them and not addressing any of my concerns I received a text not an invoice with the remaining balance and a message stating pay within 30 days or legal action will be taken.
Response from Company:
We encourage our clients to ask questions. We use written agreements on our projects, as was the case with this one, to avoid confusion regarding expectations and performance. This was a re-roof on an existing structure, so ponding water is to be anticipated, especially on a 30' wide flat roof. Our materials manufacturer is aware of this and thus ponding water does not void any warranties. We thoroughly inspected the installation of the roof, as well as having our manufacturer's representative review photos of the roof, and no corrective actions were needed. It is unfortunate that this client chose to make false accusations and misrepresentations. We will continue to honor our commitments to the client regarding the roof installation. For reasons unknown to us this client thinks that a new roof should be able to be used for a deck. This is completely outside the scope of the roof replacement and was not contracted for.
4.0
Geenou Y.
Saint Paul, MN
11/29/2023
Billy was great to work with and was very understanding of the insurance situation. Thanks Billy B.!
5.0
Bonnie B.
Minneapolis, MN
10/23/2023
Superior Classic, Inc was overall a great company to work with. They were very attention to detail and accommodating to our needs and requests. I would highly recommend them.
5.0
Bryan A.
Saint Paul, MN
9/6/2023
They did a great job, Billy was very responsive and price was very competitive. Overall very happy with the project.
5.0
Marc D.
Minneapolis, MN
8/14/2023
The strength of the Duro-Last material is impressive (ask for a demo). The price comparison to EPDM and TPO was very competitive. We went with the 60MIL thickness. One of the flat roof segments that was done has it's own air handler with building automation. So far this summer, the second air conditioning stage has not turned on at all (8/14/2023). That is an improvement over the EPDM and ballast roof that was replaced.
5.0
Sue O.
Saint Paul, MN
8/7/2023
I am very pleased with the workmanship and professionalism of all concerned. I have an appreciation of the effort put in during this heat. Cudos!
5.0
Obbie H.
Saint Paul, MN
6/22/2023
Great customer service. Reliable, on time, knowledgeable team of workers. No hitches or problems. Billy Brown was easy to work with. I really like the looks of my new roof.
1.0
Becky S.
Minneapolis, MN
1/10/2023
When it rains, it pours! It literally poured inside our house after we hired Superior Classic to do our roof! Up to 7 different leaks? In addition, there is ceiling damage and mold. I would love to share pictures!
Response from Company:
I am very sorry that Becky has had what she refers to as a leak. We installed her roof in March of 2022, and it apparently performed flawlessly. However, now at 10 degrees outside, it suddenly and without warning developed what she believes to be a "leak." It is condensation dripping from her skylight. We have inspected her roof and removed the snow around the skylight, which, I might add, sits 6-8" off of the roof. The video and pictures from inside the skylight show the mold that has developed from the condensation forming on the skylight. We CANNOT repair condensation. We need Becky to have a fan moving air across the skylight.
5.0
Joan F.
Saint Paul, MN
10/28/2022
Great communication and service! Work performed in a very timely manner. Would highly recommend?
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