HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

59 Years In Business

Company Details

  • Verified Licenses


  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials


Service Details

    Areas of Expertise

    • HVAC
    • Plumbing
    • AC
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted


    215 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 215 results
    3.5 Lawrence C. Pittsburgh, PA

    I signed with them when they first arrived. I didn't bother to check elsewhere as I just wanted it fixed asap. I get that way when upset. It was NOT a cheap or easy project, and even two of the workers said that Sullivan's is more expensive than many others. ---- I will say that of the eight men who were here over the course of about two weeks, each one of them was terrific. They all were really friendly, had great personalities and a sense of humor, and took time to answer any question I had.

    5.0 Naomi C. Pittsburgh, PA

    They were professional, they got right to work and explained to me what they did. I will call these guy again.

    4.0 David T. Pittsburgh, PA

    customer stated the company misinformed him where the pipes were.

    Response from Company:

    Thank you, David, for the 4-Star Review! I am sorry that we were not able to properly locate your pipes, but if you need us to send a crew back out to help, please be sure to give us a call! ~Sully.

    5.0 Kathy F. Pittsburgh, PA

    Prompt service and knowledge about problem

    Response from Company:

    Kathy, Thank you for taking the time to let us know what prompt service you received from us! If you need us again in the future, even for plumbing, heating or cooling, be sure to give us a call! ~Sully.

    5.0 Barbara S. Homestead, PA

    We had broken terra cotta pipes replaced from house to the main. Was scheduled promptly. Thomas S. and another young man were very polite and kept us informed as to the process of things. I have used this company for smaller projects as well. All are very nice and do not talk down to you because you are female. Went through about 6 other companies, will be staying with them.

    Response from Company:

    Barbara, Thank you so much for letting us know what a prompt and efficient service you had from our heroes! If you ever need help again, whether it is for plumbing, heating, or cooling, we will be right there to save the day! ~Sully.

    4.5 C M. Pittsburgh, PA

    On time w repairs and overall good follow up by the installation team and front office staff.

    Response from Company:

    Thank you so much for taking the time out to share your experience, C M! We will be sharing this feedback with the rest of our HEROs! ~Sully.

    5.0 Sally K. Pittsburgh, PA

    Our hot water heater had stopped working. They contacted us quickly. Assisted the problem and fixed it with in 3 hours. He was quite knowledgeable did not try to up sale us a new one. I would recommend without hesitation.

    Response from Company:

    Thank you, Sally, for letting us and the community know about your SUPER experience! If you ever need us again, please give us a call and we will be there for you! ~Sully.

    0.50 Lamont W. Pittsburgh, PA

    Sullivan Plumbing promised to install new gas line from street to home within 2 days tops and ended up taking 7 days due to failing Gas inspections 3 times. I almost got fined by the Township because they left a hole opened at the street for those 7 days. When the job finally past inspection by Peoples Gas, Sullivan just dumped the dirt back into the hole without attempting to bring my yard back to normal - did not level the dirt, did not re-sod or plant any grass seed. I paid $3400+ for this job, and now know it should have been half that. I was told to get a great job it will cost so I expected great things. I do not recommend this company for gas line replacement, I do not think their people have been trained at all - they failed inspection 3 times - need I say more. Furthermore Home Advisor - By Angie must accept some of the blame they do not do a good job of vetting their so called pros.

    Response from Company:

    Lamont, Thank you for taking the time to give us this feedback and letting us know about the issues. We apologize that our service did not satisfy your expectations. We strive to provide excellent customer service, and it sounds like we did not do that for you. We would like the opportunity to discuss this and try to make this situation right. If you would call me at 412.265.1349, I would like to discuss opportunities for improvement. Thank you! Kat - Call Center Manager.

    5.0 Nathan W. Pittsburgh, PA

    A job very well done!

    Response from Company:

    Nathan, Thank you for taking the time to leave us this awesome 5-Star Review! We are pleased to hear that we provided you SUPER Service! ~Sully.

    5.0 Marcella S. Pittsburgh, PA

    I needed the water hose in the back fixed. They called same day - same next and were fast and knowledgeable. I would recommend.

    Response from Company:

    Marcella, Thank you so much for this awesome review! If you would ever need a HERO again, please let us know! ~Sully.


    Sullivan Super Service, Inc.
    A New Deal!

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.