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HomeAdvisor Screened & Approved

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Learn about our screening process

3 Years In Business

Company Details

Hours

  • Mon: 9:00 AM - 7:00 PM
  • Tue: 9:00 AM - 7:00 PM
  • Wed: 9:00 AM - 7:00 PM
  • Thu: 9:00 AM - 7:00 PM
  • Fri: 9:00 AM - 7:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Shingles and Metal Roofing
  • Commercial and Residential
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted
  • Free Offer

    Free Offer! Get an introductory inspection free when contact ...

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Ratings

3.0
4 Verified Reviews
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
    1
  • 1
    1
Showing 1-4 of 4 results
1.5 Caren A. Knoxville, TN
5/20/2024

Be aware that this is a nationwide company. The local people from Johnson City, Tennessee, were very nice and did a good job, however, the communication, billing and scheduling was done thru corporate (I believe my representative was in South Carolina). It took over 7 months to get my new roof installed. Communication was horrible. It took days/ weeks to get an email or phone call returned from the corporate rep. They made several errors in the billing which came from a totally different person than my rep. I will NEVER use a nationwide company for a service again. I will only work with local contractors!

0.50 Sharon D. Knoxville, TN
5/13/2024

Signed in January for new roof. They took 5k. Jonathan Brown and Sarah refuse to keep me informed or return voicemails and texts. Canâ t comment on the quality of work because I canâ t get them to speak to me. The worst excuse for customer service I have ran into. Do not recommend!

5.0 Valerie A. Knoxville, TN
1/11/2024

Jonathan Brown is extremely professional and helpful. He helped me get my insurance to replace the roof instead of just repair spots. It took a few months with my insurance but he hung in there with me! I would highly recommend him.

Response from Company:

Thank you and Im super excited for you! Absolutely love being able to do this for my homeowners.

5.0 Eddie M. Corryton, TN
5/10/2022

Johnathan was nice and friendly. Felt no pressure to make my decision.

Photos

Storm Guard of Appalachia
2
Roof replacement
2
Roof replacement

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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