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Learn about our screening process

9 Years In Business

Company Details

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Fireplace and Chimney install
  • Fireplace and Chimney cleaning and inspection
  • Fireplace and Chimney repair
  • All work is guaranteed
  • Fast and friendly service
View All Offerings and Cities Served

Cost Information

  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
141 Verified Reviews*
  • 5
    117
  • 4
    14
  • 3
    5
  • 2
    0
  • 1
    5

Highly rated for

  • Quality
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 141 results
5.0 Joseph S. Pace, FL
5/21/2023

Did a great job. On time and quality work.

5.0 Alice A. Panama City Beach, FL
4/28/2023

On time and professional.

5.0 Catherine F. Lynn Haven, FL
1/26/2023

He was prompt, explained what was needed and cleaned up when he finished.

Response from Company:

.

5.0 Anne S. Panama City, FL
12/16/2022

David was very professional and helpful

Response from Company:

We appreciate your feedback, thank you for contacting Sootmaster!

5.0 Allison B. Navarre, FL
8/9/2022

Patrick and Tyler did an excellent job installing our fireplace. They were professional and worked tirelessly all day. They truly went above and beyond, and I highly recommend them. We just bought a house in the area, and I can only hope all businesses we deal with are of this quality.

5.0 Tom C. Spanish Fort, AL
7/11/2022

fabulous. they showed up to quote and actually had parts and fixed it in a single trip

5.0 John K. Baker, FL
3/14/2022

Overall OUTSTANDING service. Very professional and efficient.

0.50 Izzy M. Toney, AL
1/15/2022

Scam company ran by con-artists, plain and simple. I hired them to repair a leaking chimney in September of 2020. Since then, it has leaked worse even though they returned to my home on six occasions to patch up their poor excuse for work. Turns out, upon inspection by another company that they actually caused MORE damage to my home than when they started. Over a year of run arounds and a slew of lies, I figured out that they scammed me for $2,300. Do research into this company, theres tons of information out there after you sort through their dozens of phone numbers, social media profiles, and poor reviews where they have done this to others and AVOID them like I should have.

5.0 Joe Google Review
1/4/2022

Needed repair to the damper mechanism. Called in on a Monday and Garrett arrived Tuesday morning to make the repair. Garrett repaired the mechanism quickly and chimney is in good working condition again. Appreciate that the work was performed on a very cold day and he was very professional and courteous in his performance of the job.

Response from Company:

Thank you, Joe for taking the time to leave a review for our company! At Sootmaster, we strive to provide each customer with exceptional service and are always grateful for the feedback we receive. We are glad to hear that Garrett was able to repair the mechanism and get your chimney back to working condition. Even more so, we are happy he was able to perform his work well, even on such a cold day!

5.0 Donald Winck Google Review
12/29/2021

The two young men were here 10 minutes early and did a great job. They were very friendly and very professional in all our dealings

Response from Company:

Thank you Donald for the 5 star review

Photos

Sootmaster, LLC
3
Chase cover and Shroud
3
Complete fireplace remode
2
Water Proofing

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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