Signature Window Replacement, Inc.

Very professional sales and installation.

Neat, clean and professional.

They do very clean installations. That is, the windows looks very good with nice smooth caulking and good fits. There was a slight difficulty that they corrected promptly. The installers are a pleasure to have around the house.

Signature had good prices, good value, and timely implementation. They even repaired some previous unprofessional work by another company on previously installed windows.

This started with an excellent bid process that offered several viable choices, a competitive price, and an outstanding installation process. Grant listened carefully to our concerns and addressed them with thoughtful, honest answers. The installation crew arrived on time, worked diligently, and cleaned up thoroughly.

I had 15 window companies come to my house and give me an estmate and Signature was by far the most professional. The owner is who came and did my estimate, he PRINTED out 6 estimates for different options, other places just gave me scratch paper. Thier prices were the best before negotiating too. The instalation took 4 days and the crew did a good job and fixed all discrincies that I had.

Installers were very efficient. Customers need to monitor the caulking to make sure it is adequate. The order needs to be checked before installation occurs to ascertain that all the windows are exactly as ordered before installation starts. Although we ordered "neet" or "self-cleaning" glass there was no way to make sure that this is the product that was used in our order. So far, there is little indication in the performance of the windows that this is the type of glass that was used.

Overall, a very positive experience. Friendly owner, good installers, great follow up and customer service from the office. However, the factory they ordered my windows from made some mistakes with my large front window - the grid and operable parts were not as planned - and there were some markings on the interior of the glass panels on another window. Perhaps a closer look at quality control of this factory is in order... So all in all, a positive experience, but had to take some unexpected days off of work to accommodate the follow-ups. That part I'm not so crazy about.

Good first meeting. Very helpful with information. The owner of the company comes out to talk to you. Contract and costs easy to understand. Great scheduling. Nice experience.

Paul , as salesman, and Yuri, as installer, were very professional. The installed windows look great. The places where the siding had deteriorated were discussed and actions to remediate were effective. the job-site was left in neat condition.