Service Team Of Professionals STOP Restoration Charlotte North

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5 Years In Business

Company Details

  • Veteran Owned

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Water Damage
  • Mold Removal
  • Fire & Smoke
  • Biohazard
  • Disinfection
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

5.0
12 Verified Reviews*
  • 5
    12
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 12 results
5.0 Westley B. Denver, NC
6/17/2024

John and his team were amazing! They listened, performed their evaluation, and acted quickly to remediate the water damage in our home. Their communication was clear and they were extremely helpful and supportive in working through the insurance claim. I wish more businesses were run this well. Five stars all around!

Response from Company:

Thank you Westley for your review. STOP Restoration Charlotte North takes great pride in providing the absolute best customer experience. All The Best, John Alexander Owner/US Veteran

5.0 Dave E. Huntersville, NC
6/5/2024

Exceptional customer service!

Response from Company:

Thank you Dave for your ratings. All The Best, John Alexander Owner/US Veteran

5.0 Aaron L. Charlotte, NC
6/5/2024

Cam home to a flooded bathroom. Made a call to John and he had someone here in an hour. With in two hours of my call a crew was on site remediating the problem. A professional restoration company that will give you the facts and be honest with you. If you find yourself in a situation that requires immediate attention and stop the damage, give the fellas at Stop Restoration a call.

Response from Company:

Aaron - Thank you for proving this review for our company. We are very pleased with the outcome of your project and are happy you are also. All The Best, John Alexander Owner/US Vterean

5.0 Greg P. Charlotte, NC
6/5/2024

Great at explaining the process!

Response from Company:

Thank you Greg for your ratings. It is very much appreciated.

5.0 Kari S. Pineville, NC
6/5/2024

John and his team are prompt, informative, and have great pricing!

Response from Company:

Kari - thank you for your review. We are honored to have been of service to you in your moment of need. All The Best John Alexander Owner/US Veteran

5.0 Praveen Balaji Google Review
5/29/2024

As an out-of-state investor, finding reliable and trustworthy professionals to handle restoration projects is crucial. STOP Restoration, led by John and his exceptional team, has proven to be exactly the kind of professionals I need to have peace of mind. My crawlspace required repairs to the condensate, dehumidifier and the vapor barrier. Throughout the execution of the project, their communication was outstanding. They kept me informed every step of the way, ensuring I was comfortable and confident in their work despite the distance. Their attention to detail and commitment to high-quality results truly set them apart. What impressed me the most was how quickly and efficiently John and his team responded. They banged out a complete diagnosis and estimate within hours of my property manager reaching out to them. John was extremely patient and transparent when I asked for an explanation of the scope of work and costs, making sure I fully understood every detail. John and his team went above and beyond to ensure that everything was perfect. They even followed up multiple times to make sure everything was working properly and met their high standards. It's this level of customer service and professionalism that makes them the only restoration company I would recommend. Thank you, John and the entire STOP Restoration team, for your exceptional work and dedication to customer satisfaction. You have truly given me peace of mind, and I highly recommend your services to anyone in need of reliable and professional restoration work.

Response from Company:

Thank you Praveen. It is a pleasure to work with a true professional investor such as yourself. We look forward to continuing our relationship with your group and your colleagues in the Charlotte, NC Metropolitan area.

5.0 Zachary Hamilton Google Review
5/28/2024

STOP restoration under John’s leadership was amazing to work with. I had a large sewer leak under my rental house. Fast response, A+ service, John coordinated with the Plumber so I wouldn’t have to deal with it while I was out of town. Pricing was fair and totally transparent to the dollar. Would use again 100%

Response from Company:

Thank you Zach for this wonderful review. STOP Restoration Charlotte North "Does restoration right the first time". All The Best, John Alexander Owner/US veteran

5.0 Daniel Mills Google Review
5/21/2024

Team of pros great to work with and make the mess go away!!!!!

Response from Company:

Thank you Dan. We enjoy working with Accent Comfort Services.

5.0 Kayla Parks Google Review
5/6/2024

As an Indoor air quality professional, I've had the opportunity to collaborate with various restoration companies over the years. However, my recent experience with Stop Restoration has been exceptional. What sets John and his team apart is their unwavering commitment to prioritizing the needs of their clients above all else. In an industry where some companies are solely focused on their bottom line, it's refreshing to encounter a team that genuinely cares about the well-being of their clients. From the initial consultation to the completion of the project, STOP Restoration demonstrated professionalism and excellence in every aspect of their work. Their attention to detail and dedication to delivering high-quality results were evident throughout the restoration process. Moreover, I was impressed by the level of customer service. The team was responsive, communicative, and always went above and beyond to ensure that the client's expectations were not only met but exceeded. In summary, my experience has been nothing short of outstanding. I wholeheartedly recommend them to anyone in need of restoration services. Thank you to the entire team for your exceptional work and commitment to customer satisfaction.

Response from Company:

Kayla - Thank you very much for this review. It is our pleasure and benefit to work with such a professional as yourself. We can trust you to always be impartial in your testing, assessment and remediation protocols. We alkways check with our mutual clients that we have referred to you and the feedback is nothing short of outstanding. When you are referred by STOP Restoration, you realize you represent your company as well as ours. All The Best, John Alexander Owner/US Veteran

5.0 Jason Stewart Google Review
4/18/2024

Professionalism and knowledge are second to none. They have the best customer service in the restoration industry and are the only company I would recommend for anyone needing restoration services. Stop restoration used the best available technology and methods to ensure that the restoration is done to industry standards and to ensure that their customers are completely satisfied their work.

Response from Company:

Jason - Thank you for this amazing review. STOP Restoration Charlotte North considers us very fortunate to work with and be endorsed by such a high-level professional Indoor Environmental Professional (IEP). Sapphire Environmental is the first professional we turn to for Indoor Air Quality and mold testing. All The Best, John Alexander Owner/US Veteran

Photos

Service Team Of Professionals STOP Restoration Charlotte North
5
Mold Removal

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