Sears Home Services of Washington D.C.

HomeAdvisor screened and approved seal

Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

Learn about our screening process
Learn about our screening process

31 Years In Business

Company Details

  • Bilingual

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Service Details

    Areas of Expertise

    • Central A/C
    • Central Heating
    • All of your heating & cooling needs
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    3.2
    5 Verified Reviews
    • 5
      3
    • 4
      0
    • 3
      0
    • 2
      0
    • 1
      2
    Showing 1-5 of 5 results
    0.50 Maggie B. Annapolis, MD
    1/14/2023

    They do not listen to their customers! I hired them to fix my leaking Kenmore Elite washer. I told them repeatedly that a very heavy dryer was stacked on top and that it would take two strong people to do the repairs. Not once, but twice, they sent just one person, who could not do anything about the problem. I eventually hired another person who was able to quickly repair the problem with a helper. What a waste of time!

    1.0 James C. Gaithersburg, MD
    7/28/2019

    Spent 1800.00 on a 12-year warranty water heater 5 years ago. Water Heater started leaking, had to turn it off, so no dishwasher, no warm laundry, and no hot showers. Their first appointment was two days away. I stayed home from work to meet them, then they did not show up. No phone call, nothing... I called the service center and they said the tech got stuck on their last project. So I had to reschedule, Had to leave work early to meet the guy, and the first thing he did was call *a senior tech* to find out how to start troubleshooting?!?! REALLY ?!?!? He suggested it was a thermostat problem, and replaced both. A few days later the water is GUSHING out of the hot water heater. This time it is a real mess. Had to turn it off again and get a hose to drain the tank out into the yard, and borrow a shop vac to clean up the water. Carpet is ruined. I call the service center and have to wait until they open the next day to talk to someone, I call Wednesday morning and the soonest they can get someone out was Saturday. Again the tech is clueless and start checking things. When I tell him that it is been off and drained since Tuesday night, he tells me, *That is not in my notes*. I eventually convince him to honor the warranty and replace it. He says he got authorization to do that, but that I would have to wait 24-48 hours for a phone call from the replacement division. now 5 days without hot water in my house. AVOID ALL THINGS SEARS AT ALL COST. LET THEM FAIL AND GO AWAY

    4.5 Lowon C. Bryans Road, MD
    2/5/2019

    I have a New furnace and Air conditioner and I am very Happy with it.

    3/2/2018

    Prompt, efficient, totally removed our old Central AC, and duct work, etc, and installed all new more efficient HVAC and of course all new ducts, etc that go with it. Completed start to finish in 2 full days. Answered all of our questions along the way.

    0.0 Mike E.
    9/1/2017

    Sale tech very friendly and helpful. Contractor was first rate and completed install in one day.

    Photos

    Sears Home Services of Washington D.C.
    3
    HVAC
    Best of Home Advisor

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.