Saltwater Home Resources, Inc.

Required a downpayment which i gave. Did not start work or refund $5000 advanced. Had to pay Attorney!

Still working on some items -

The other pros on your list did not return my calls

good job

Overall I am satisfied with the job performed, however, I was dissatified that they failed to follow up as they had promised. The contractors promised to return for some clean up of tar on 2 places on the roof but did not turn up to date.

This was a shingle roof, not wood shake. The storm mitigation inspection was canceled and not rescheduled by Saltwater. Even after 3 days and perhaps 6-8 calls to the office no reschedule was made. I finally hired another company to come out and do the report. The work on the roof seemed excellent.

They are professionals on every aspect. They called back promptly, kept appointments, gave a fair well explained price, did an excellent job on the flat roof, cleaned up the site and were polite and professional. I would highly recommend them and use them on my tile roof if needed.

The roof work was finished with no issues to date.

We had a long conversation about what I wanted done. When the project manager came out to collect a deposit, the information the sales representative and I talked about was not included. This was the 1st misunderstanding. 2nd misunderstanding was about how much deposit was required. The PM wanted half the money up front to purchase materials. Television and better business people tell you if the contractor wants money up front, Dont Do It. 3rd misunderstanding was final payment. This should be after the construction permit is finalized. No he wanted it before he left the job so he didnt have to come back for another payment. 4th misunderstanding the material supply company has sent me a notice to owner if they are not paid for materials, they may legally put a lien on my home until they are paid. I have to call in the morning to see if indeed there is a lien? The last point is I still havent received anything telling my insurance company about the wind mitigation discount I wanted. On the + side the inspector said it is a very good job.

Roof looks great and it was done promptly