Sage Mechanical

ZERO STARS! I can’t believe the rating on here. 1.9 on Google is way more accurate. Unfortunately, AHS assigned this company to my service request on Aug. 3rd. They came out on the 6th and after 3min here, they said they were going to send the report to AHS. 48 hours later AHS was still waiting on report. After almost 72 hours, they finally sent it and it was partially approved. The out of pocket was $475. I called them to see what the charges were for, and that was the only time they quickly answered my call and the last. I accepted the charges and they said they would call me to schedule an appointment once the parts arrived. 2 weeks later and nothing. I called and left a voicemail. Nothing. On Aug 26, AHS said the system shows the part as “delivered at shop” on Aug 22 and they had to confirm with tech but would call me back as soon as they did. I called AHS every day from the 26 to the 30th only to be told the same thing. Today, still no hot water and no return call from this comp

They responded fairly quickly.

Rude and unprofessional repair person. He left without saying he was leaving and without completing the repair. When I called to report the issue, I was told he needed to order a part and would return to repair it. Almost three weeks later, he returned with a part from Home Depot to complete the repair. No apology, etc. Repair was completed and the bathroom was left with dirt and grease smudges on the wall and toilet. Would not recommend.

Very unprofessional, did not finish the job because they were booked up.

Very reasonably priced and quality work.

I was contacted and appointment arranged so that the service was completed in a short time period.

They did an excellent job good people to deal with!

Really great services