- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process95% Recommended
5 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: 8:00 AM - 6:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- HVAC
- Heating
- Plumbing
- Chimneys
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 57 results
0.50
Frank S.
Thompson, PA
9/7/2023
I do not believe these reviews. I had a split system installed and the experience could not have been worse. I paid top dollar and had issues with the heating system from the first time I used it. Louis came out a minimum of 5 times and could not figure the problem out. They would not return my phone calls and I had to contact another HVAC company to fix the problem. Safeway was great at first, but they do not stand behind their product or work.
Response from Company:
Hi Frank, You are correct. We have been to your home on numerous occasions troubleshooting warranty issues and issues unique to your specific circumstances which were not disclosed prior to installation (frequent black/brown outs and lake effect wind) with no charge to you at any point. We were just there last week performing your included annual maintenance (at no charge) at which point all your equipment was functioning without issue as it had been for over a month by your own admission. I have checked in with you since that appointment and there have been no issues by your admission again. No other HVAC company has ever come out to look at your equipment. I am not sure what "standing behind your product and work" looks like if not exactly what we have been doing. Best regards, Jessica
5.0
Mary M.
Scranton, PA
7/23/2023
Dealing with Safeway Heating was a pleasure, all of the people I dealt with were professional and knowledgeable.
5.0
Michael K.
Clarks Summit, PA
4/24/2023
Great service. Very professional work and knowledge he explained everything from the warranty to the thermostat I will be recommending his company to everyone who asks
5.0
Kevin W.
Scranton, PA
4/19/2023
Came on time estimated the problem made the repairs fair price
5.0
Mariah V.
Clarks Summit, PA
3/9/2023
Great company. Straight forward and helpful. I really appreciated their honesty and reliability.
5.0
Kevin C.
Taylor, PA
2/10/2023
Great response time clean work highly recommend them
5.0
Jean Z.
S Abingtn Township, PA
1/27/2023
THEY ARE A WONDERFUL COMPANY TO WORK WITH. LOUIS REPAIRED THE FURACE AND THEY ARE GOING TO INSTALL A NEW WATER HEATER.I WOULD TRUST LOUIS AND COMPANY WITH ANY SUGGESTION THEY HAD FOR ALL THE UTILITIES IN MY HOME. THANK YOU LOUIS FOR ALL YOUR HELP. JEAN Z.
5.0
Lori H.
Scranton, PA
1/25/2023
5.0
Katherine M.
Stanhope, NJ
1/16/2023
Louis and his worker did a fantastic job replacing our water heater and installing a propane boiler. Theyâ re very knowledgeable, diligent, and kind. They do their work at a great price and care about the customer and the work they do. Definitely recommend for any HVAC needs!
0.50
Aleksey B.
Nicholson, PA
12/29/2022
Gave me quote for roof and siding, roof leaks after their new installation, they do not return your calls, siding was never done, was advised by Luis that the job was more than he quoted and will not be able to do siding, even thou he billed for it, roof leaks, STAY AWAY
Response from Company:
Hi Alec, You have left this review on every available platform yet have not contacted me once. I cannot return a call you do not make. I have call tracking and recording software that will show you have not contacted us since the summer. The last time you did contact us we scheduled an appointment to meet you and you canceled it at the last minute - I have the text records showing this. I sent someone out to repair the leak in the garage once you started posting these reviews (December 2nd, 2022) without speaking to you and you are aware they were there making the repair because you spoke to them via your security cameras. They video-recorded the entire time they were there. Additionally, we were never contracted to complete your siding. We gave you an estimate for the siding but when you were limited by financing that line item was cut. I have electronic records of all of this which shows you approving the estimate AFTER the siding was removed and shows the actual work order NEVER included siding or a couple of items that, again, were omitted when you could not secure financing for the original cost. If you are still experiencing issues with the work we were actually contracted to complete please call, text, or email the office so we can schedule a time to come out and address them.
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