Restoration Logistics

We were pleasantly surprised to have a company come on the day of the flooding thunderstorms. They arrived within a half hour, inspected the wet carpet, gave us options and an estimate. Within another hour, padding was removed, fans & dehumidifier/heaters set up and drying out began. Three days later, equipment removed and carpet is saved! Herman & crew were prompt, polite and did an excellent job.

This company is so professional and thorough. When I flooded my laundry room, they showed up quickly and started fans within an hour. Every person I interacted with was fantastic, and the work was top-notch. I lucked out big time by calling them!!!!

Total professionals. From start to finish, I could not have been happier.

I asked them to come out to evaluate a potential seeping wall into the house, hoping they could remedy the exterior source of the leak. Their expertise however is on the inside. The technician did however discover (on the initial visit) the extent of the interior problem (minor) and take action to mitigate it as long as the external problem was fixed. My only issue was the post job communication.

I had a small water leak coming from the unit above me. The tech cut open the wall and quickly determined the source of the leak and that there was no mold that was forming or cause for alarm. They left drying equipment and a hepa filter in my unit after the leak was fixed by the unit above me. I was unable to contact RL for several days while this equipment was sitting in my bathroom running. Finally after multiple calls to them they responded and came back days later to check on things and removed the equipment. I was charged for multiple days of use of this equipment, even though it was only supposed to be there for 24 hours. I was also charged for an emergency service fee ($250) even though this was not an emergency. They advertised the consult as a free estimate/consultation, and I was not told about the emergency fee. They claim they showed me the pricing sheet, which they quickly did, however this is a four page long document with 100s of line items listed on each side. They gave me no real estimate of what the cost would be and did not offer to describe the types of costs I could expect based on that sheet. They also did not make any attempt to communicate with me after removing their equipment about repairing the hole left in the wall after their work was completed, even though they had said that was part of the service they offered. I was sent a bill for $1055 after multiple weeks of not hearing anything from them and with a giant hole still in my wall. Probably a decent company for an emergency situation, but would definitely not recommend this business. Very shady business practices preying on people in tough situations who are forced to shell out whatever dollar amount they feel like charging. They make the majority of their money by billing your insurance but if your project is not large enough to go through insurance then they will try to get as much money out of you as possible is the impression I was left with.

I was facing some water intrusion and mold issues in my house. I hired Restoration Logistic team for the cleanup and repair. I must tell you that they did a fantastic job. I would like to give them five out of five.

I am a building contractor I take the help of the Restoration Logistics team to handle any type of water intrusion or water damage issues. They are very professional and reliable. I am very happy to associate with them

We had a large water pipe break with a vast amount of water damage. I wanted an experienced team for this work. I am very happy to have found the Restoration Logistic team. They really justified my decision with their professionalism and quick response.

I had an internal water leakage in my kitchen to the bathroom pipeline. No one was able to resolve the problem. Then I hired Restoration Logistics. They are really experts in their field. They find out the problem very easily.

I called Restoration Logistic team for my sewage clean-up of my Grand Father house. They are really good at their work. They did their job without disturbing anybody. My Grandfather is really happy with their service.