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20 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

3400 SW 10th St
Deerfield Beach, FL 33442

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Generator Sales
    • Generators - Installation, Repair and Maintenance
    • Electrical Repair Services
    • Electrical Rewiring
    • We do not service or installl portable Generators
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.5
    35 Verified Reviews
    • 5
      27
    • 4
      4
    • 3
      1
    • 2
      1
    • 1
      2

    Highly rated for

    • Quality
    Showing 1-10 of 35 results
    2.5 Margaret M. Fort Lauderdale, FL
    9/22/2021

    I do not object to the installation of the generac system. Where I found fault was with the UNRELIABLE electricians. They did a panel upgrade. My panel waslabeled, all they had to do was copy it. They left the panels unlabeled because they never pulled a permit. Wonder why. When they installed the smoke detector it took them 3 days. The first night they went off all night. It took them 3 sets of detectors to get it right. I would not recommend the electricians. Their name should have been my first clue. Now I have to label my panel and hope they did a good job.

    2.0 William S. Davie, FL
    9/10/2021

    Very poor communication. Tried to contact project manager. They will not give out his number. All I get is the run around.

    5.0 Daniel H. Pompano Beach, FL
    7/8/2021

    EXCELLENT! Their sales team is professional, knowledgeable and personable. They answer all questions, and detail the entire project, so there are no surprises. I am currently awaiting permit approval so that installation may comencé.

    5.0 Atholl P. Coral Springs, FL
    5/2/2020

    Very accommodating, helpful, friendly, flexible, reliable & value for money.

    Response from Company:

    Thanks for the awesome review, Atholl! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.

    4.0 David B. Jupiter, FL
    3/6/2020

    Excellent service, but costly service.

    Response from Company:

    Thank you David for the review.

    5.0 William G. Boca Raton, FL
    11/13/2019

    From the beginning of the process through the completion the people were professional and great to deal with. Would highly recommend them for a whole house generator. Thank you

    Response from Company:

    William, thank you for the great review! We are so happy you loved your experience with us and cannot wait to return for your next service appointment. Until then, we are here if you need anything.

    4.0 Jennifer S. Boca Raton, FL
    9/21/2019

    They arrived on time and were knowledgeable and didn t try to sell me things I didn t need

    Response from Company:

    Thank you so much, Jennifer, for taking the time to share your wonderful experience with us here at Reliable Electrical Service and Reliable Power Systems. We take pride in knowing our customers are happy with our service. We look forward to seeing you again.

    0.50 Lisa J. Lake Worth, FL
    9/17/2019

    We had a brand new Generac generator installed in August 2018. The installer recommended that we get a maintenance contract that includes 2 services each year. We signed a yearly agreement with Reliable Power Systems for $395.00 and the first visit was scheduled a few days later. The technician came out on May 22 and said that our generator had only run about 1 1/2 hours since installation and it didn't need an oil change and full tune up and that he'd do it at the next scheduled visit. A few months later our power was turned off due to FPL fixing something at the end of our street and our generator never started. There was an error code on the machine so my husband took a picture of it and cleared the code. He started the machine and it ran as it ran perfectly. I called Reliable and asked them if they could take a look at it because I was concerned there might be a problem, the man on the phone told me they would do a 27 point inspection, run the unit, turn off the power to our house, etc. and if they couldn't find anything wrong with it I would owe $160.00. When the technician arrived he told my husband that he needed to collect $160.00 in order to do anything. We have a 10 year, parts, labor and travel time warranty and Reliable knew this but insisted that we must pay. My husband didn't like the way the technician acted and told him to leave our property. We then called the office and spoke with Steve Zerante, the customer service manager. He was no help and so my husband told him he wanted to cancel the remainder of our maintenance agreement. Steve told him that he would refund $100.00 because the oil change and full tune up were already completed at the first visit and my husband agreed not knowing that they didn't do either item on the first visit. I've disputed this charge with my credit card company and have hired another company to perform our maintenance and service calls and by the way they also install generators. I've read many reviews that state people are waiting several months for a standby generator and this is absolutely ridiculous as ours was installed in 6 weeks start to finish. I'd be more than happy to pass along the information of the company that we used as they provide customer service and they aren't in the business of trying to straight out rip people off.

    5.0 Carole J. Hollywood, FL
    9/6/2019

    Came promptly for quote and did job when promised. Finished it promptly and neatly.

    Response from Company:

    Thank you so much, Carole for taking the time to share your wonderful experience with us here at Reliable Electrical Service and Reliable Power Systems. We take pride in knowing our customers are happy with our service. We look forward to seeing you again.

    4.0 Brian L. Miami, FL
    8/28/2019

    N/A

    Response from Company:

    Hi Brian, thank you for the review.

    Photos

    Reliable Power Systems
    22
    Full Service Warehouse
    5
    The Reliable Office Team
    10
    Generac100kw replacement
    12
    Generator Installations

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