Rae's Custom Home Services

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4 Years In Business

Company Details

  • Bilingual

Contact

2508 Golden Gate Park
Austin, TX 78732
https://www.raescustomhomeservices.com/

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: 8:00 AM - 5:00 PM
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Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Cabinetry
  • Bathroom Remodels
  • Kitchen Remodels
  • Flooring (we do not install carpet, but will remove)
  • Entire home builds & additions
View All Offerings and Cities Served

Cost Information

  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.7
15 Verified Reviews
  • 5
    14
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 1-10 of 15 results
5.0 Anushka P. Austin, TX
6/22/2025

Bryan and his team did a great job with our kitchen remodel! We only wanted to remodel the backsplash and countertops, and they did not try to upsell us on the cabinets as well. Instead, Bryan worked with us to find the best products for what we wanted to upgrade, provided good pricing, and was flexible with us on last minute changes and negotiation. Most importantly, Bryan and his teams were super speedy and turned around things in a week's time, AND Bryan was extremely communicative throughout the whole process which was hugely helpful as we were out of town while the remodel was happening.

5.0 Erin K. Round Rock, TX
1/6/2025

Rachel and Bryan were incredible pros. They were super responsive, hands-on, and empathetic. My family and I had never done major work on a property like this, so it was extremely helpful to have them in our corner to guide us through permits, plans, and execution. Rachel brought amazing organizational skills and an eye for design. Bryan has a deep knowledge of construction and carpentry and sweated the details. They make a dynamite team. The contractors they worked with were professional and did great work. When we ran into issues, they were quickly addressed. I love my new office, extension and bathroom.

1.0 Amelia D. Harlingen, TX
12/3/2024

I met the designer on 11/19/24. She had responded to my request for a designer through Angis list. We met that day for a free consultation. I discussed with her my plans for the garage remodel. I provided her with my drawing of what I wanted. I showed her pictures of a cabinet I wanted to use in the remodel. We also discussed what I wanted in the design She was taking notes, measurements, and pictures of the garage. I thought everything was clear and she knew what to design. She told me she charged 85.00 an hour and the drawings would take abt 5 hours to do. I will be notified in a few days when done. Once she notified me I paid 432.00 for the 2 small drawings. We discussed them and I asked why they were not what I had asked for She added cabinets when I wanted open shelves. Excluded a pantry from the kitchen area. Moved both the fridge and peninsula to different areas. Did not include the cabinet I had shown her or the water dispenser I needed a place for. I never wanted cabinets in any area. I was not happy that she redesigned all this without asking me. I wanted to see what I originally requested. At that point, it was decided that she would redo the design. No additional fee was discussed so I thought since she had not done the work I had requested, no additional charge was due. I was wrong. She wanted an additional 85.00 for redoing what I had originally wanted. It still was not my original request as the cabinet was still not included or the water dispenser. I should not be expected to pay for her mistake and not follow my request. When I questioned her abt this and explained I would not pay she sent me a text that called me rude and if I did not pay I would be sent to collections I can provide this text to you. She is very unprofessional and does not care abt her clients at all. If am paying for her service she should at least listen to what I want and not redesign it all without my knowledge 432.00

Response from Company:

Hello, I went to your property for free which was extremely far away. I took notes as we spoke and you and your sister told me to also give you other options as well. I did exactly what was asked of me. When doing design work there will be rough drafts, I was always up front with you in my hourly drawing rate. I did not charge you for my time texting, phone calls or my drive out. You were very rude to me so I was rude to you. Just because I am providing a service does not mean you get to treat me however you see fit mam. I told you to find someone else because I refuse to be treated so inferior when I was nothing but EXTREMELY nice, commun

4.5 Mary M. Austin, TX
7/27/2024

I enjoyed working with Rae's and think the results are amazing. They replaced the windows and doors on our 1950s house and painted the exterior of the house. They addressed all problems and issues quickly and efficiently. They listen carefully to my wants, helped with design decisions. They kept me informed of progress at every stage of the project and quickly responded to my questions.

5.0 Lester D. Cedar Park, TX
3/2/2024

We are super happy with the work they did on our kitchen. We had a very tired outdated 2003 kitchen and they did an awesome job!!! We absolutely love it. I highly recommend them!!

5.0 Amanda A. Austin, TX
2/29/2024

Rae was awesome to work with, communicative and prompt! Her workers were fast and listened to my concerns, checking in with me about issues and resolving them easily. A little expensive but still the best quote I got and Iâ m satisfied with my new deck! Will use them again for other projects for sure.

5.0 Phillip D. Austin, TX
2/22/2024

Wonderful to work with Rachel and Bryan

5.0 Alan W. Austin, TX
2/21/2024

Rae and Bryan are so great to work with! Attentive and highly knowledgeable, their work on my home speaks for itself, but it wonâ t need to since theyâ re so responsive. Highly recommend!

5.0 Lisa M. Converse, TX
2/14/2024

I cannot express enough how amazing this company is! I had the awful experience of hiring a contractor for my business that did not complete the work and Raes custom homes has been a blessing. They helped guide me through the process and communicate with me every step of the way. They came into a mess and are turning it into a gorgeous building! The whole process is new to me, Rachel and Bryan have been so kind to talk me through each step and explain it in a way that I understand. If you are looking for a contractor that is honest, goes above and beyond, has impeccable work and amazing communicate, I would go with Raes Custom Home Service!

5.0 Kelsey B. Cedar Park, TX
12/7/2023

This company is great! They got my cabinets delivered and installed exactly on time and double checked with me to make sure I was happy before leaving. The work was very high quality (theyâ re ungodly very knowledgeable) and the cabinets themselves are gorgeous and also well made. Would definitely recommend!

Photos

Rae's Custom Home Services
2
Bathroom Remodel
2
Kitchen Remodel
3
ROOFING
7
Remodels
27
Cabinetry

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