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31 Years In Business

Company Details

Contact

13400 Winchester Ave
Grandview, MO 64030

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Complete remodels
  • Finished basements
  • Decks and outdoor living spaces
  • Full bathroom remodels
  • Custom designs and finishes
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.9
8 Verified Reviews
  • 5
    7
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-8 of 8 results
5.0 Edward C. Independence, MO
5/24/2024

We called Imagine Restoration and they called back within a day. They were here the next day to look at the job. Immediately I was impressed with the ideas they had regarding our job Very professional very talented they do it all (electric, drywall ceiling walls, plumbing, flooring They do it all And they are perfectionist. They care about their work they wonâ  t finish til itâ  s perfect and the customer is happy. I have never dealt with contractors do caring. We are very very pleased with the work they did and will definitely use them for any work we need done on the future. Highly recommend them fir any type of job

5.0 Louis N. Kansas City, MO
5/21/2024

Great communication throughout the project and transparent pricing. Highly recommend.

5.0 Sherry T. Belton, MO
3/21/2024

We have an old house with odd walls. The guys at Imagine Restoration were easy to work with and understood our needs. Their level of experience with special and unusual issues made our repairs happen. The quality of work is exceptional-we are very pleased.

5.0 Kathy S. Kansas City, KS
7/27/2023

Prompt, hardworking, great job.

4.0 Tammy B. Independence, MO
5/30/2023

They were recommended to us. Our 1/2-bath remodel was done in 2022. Watch what you pay. While their work was great, our 1-week project turned into 3 weeks plus without discussing it with us. He handed us a bill for $2,400.00 more than he bid, which we agreed to. His excuse was that it took longer to do some things than he expected. Not our problem. He kept saying no big deal and how long he had been doing this, so he should have known how long it would take to do things. We clearly outlined in writing what needed to be done. We discussed everything. We pointed out the termite damage, so he knew about that. He knew he'd have to build out the walls to put in a shelf. He threw away a wax ring for the toilet, then spent half a day driving around trying to find one that worked. His son would not show sometimes, so he said it took him longer because he needed his son help. Several days he did not show because he worked on another job. There were no hidden surprises on our end. We did not ask for additional things to be done. We stuck to our list. We bought the tile, shower base, shower door, shower head [and raised it up], new vent/light, and toilet. All they had to do was tear out the old, install the new in a half bath, and get any supplies he needed to do the job. His bid was $6,400.00, but we ended up paying $9,561.70 [$921.70 was tools and materials]. He charged us for an extra 14 hours at $160.00 per hour. His last day, he walked in and handed me a bill with the additional amount. What if we did not have that extra money? Why did he not tell us ahead of time that it was going to cost more? He just acted like it was no big deal; it was more than he bid, and we should have no problem paying the additional amount, which again, we were not made aware of and did not agree on. Of course I paid it, then kicked myself later. We should have paid what he bid, and if he wanted the rest, told him to take us to court.

Response from Company:

Hey Tammy, we appreciate your feedback. We value any constructive criticism to help us become a better company. We put customer relations and satisfaction as our top priority. It disappoints me to know you were unsatisfied, as we enjoyed doing your bathroom for you and your husband, and the tiled shower we did turned out beautifully with your personal design. The original bid was for labor, only for a simple tear out and reinstall and not for the additional material that we bought on our end. The additional labor cost came from discovery that the soft spot in the floor was a completely rotted out subfloor which we did a complete repair.

5.0 Cindy W. Lees Summit, MO
4/6/2023

They provided excellent service for a value! They were always on time. Open to any changes that may need updating, as well as suggested improvements over orginal plans. Perfection is high on their list. Very happy with end results. I have recommended them to others.

5.0 Mark G. Lees Summit, MO
4/5/2023

Fantastic experience! Very knowledgeable and skilled at what they do. They listened and worked with me to ensure that my design and my vision was exactly what I wanted as an end result. Couldnâ t be happier with how it all turned out and the quality of craftmanship. I would recommend this company to anyone looking to build a beautiful deck for their home! A+ service and communication. Thank you Imagine Restoration for adding a whole new element of relaxation to our backyard space!

5.0 Brandon P. Kansas City, MO
4/5/2023

These guyâ s are great and did a magnificent job! Theyâ ve done other work at my house as well and his imagination and creation on what they do amazes me everytime they do work!

Photos

Imagine Restoration, LLC
7
16x24 Deck
8
Radius Deck
18
Basement remodel
4
Deck and Pergola
11
complete basement remodel
9
Complete bathroom remodel
16
Double Basement Remodel

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