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22 Years In Business

Company Details

Contact

PO Box 5334 High Point
Kernersville, NC 27262

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
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Achievements

Service Details

    Areas of Expertise

    • Computing
    View All Offerings and Cities Served

    Cost Information

    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.5
    13 Verified Reviews
    • 5
      10
    • 4
      2
    • 3
      0
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 13 results
    5.0 Codie R. High Point, NC
    10/26/2019

    I went to john almost 2 months ago when my computer wouldn't even boot. I couldn't tell him a whole lot on the issue but he did figure it out. I also was moving in a few days and he worked with that fixing it fast. It was a much cheaper price and it was actually FIXED and not "fixed". I wanted to wait to see if the repair would last and it has. I am 100% pleased with the repair and would recommend him to anyone with a computer issue.

    Response from Company:

    thanks for the review. it was fun working on your gaming system and I really liked that case. appreciate everything my friend.

    5.0 Gary E. High Point, NC
    9/15/2019

    ISince John was new to me, I didn't know what to expect. But I was pleasently surprised at his professional expertize, his responsiveness to phone calls and his depth of experience. I would recommend John in a heartbeat. He isn't bargain basement in pricing but offers a good value. So pleased...and my computer works great.

    Response from Company:

    Thanks Gary! I'm glad we could get everything up and running again. Give me a call for any future issues.

    5.0 Elizabeth H. High Point, NC
    8/26/2019

    I have used John and his team for years and would not think of going anywhere else. He is our geek with a great personality. Who knew a tech guy could explain things to where I could understand them.

    Response from Company:

    Haha, it's always a pleasure dealing with your "kooky" problems as you like to describe them.

    5.0 Susan G. Greensboro, NC
    8/20/2019

    John was awesome. My computer is like new even better! I will use him for all my computer needs.

    Response from Company:

    Great meeting you and your husband. Glad we could help!

    5.0 Richard K. Greensboro, NC
    8/17/2019

    Very pleasent n nice , knew what he was doing , thanks

    Response from Company:

    I enjoyed spending time with you and your husband. Thank you so much for your kind words and my dad loves the Apple Butter!

    4.5 Bob P. Greensboro, NC
    11/18/2018

    John Estep does great work and is very, very knowledgeable about any aspect of the things that go wrong with the computer and peripherals. And I can believe what he says, if he says that something is wrong with the system, I don't have to wonder if he may be trying to boost his fee. If there's nothing wrong with the system, he will tell you that or if there is a cheaper way to do the work he will tell you that and you can make the decision.

    5.0 Susan F. Gibsonville, NC
    3/11/2018

    THESE GUYS ARE ABSOLUTELY WONDERFUL, JOHN AND RANDALL. IT WAS A 45 MINUTE DRIVE TO THEIR OFFICE BUT SINCE I HAVE FOUND TRULY HONEST, FRIENDLY AND ALWAYS KEEPING YOU UPDATED ON THE STATUS OF YOUR COMPUTER, I WILL NOT USE ANYONE ELSE. I AM PASSING OUT THEIR CARDS AND I HAVE HIGH EXPECTATIONS AND THEY MET EVERYONE. PLEASE GIVE THEM CALL. YOU WILL NOT REGRET IT, SF

    1.0 Frankie J. Greensboro, NC
    3/11/2018

    Charge way to much, $150 and was there maybe 1hour, did not repair my computer at all. Yes it Has some age on it, but still works. Just needed a update which he did not do. Only talked a lot about nothing. I would not recommend him to anyone. Was supposed to update one program on team viewer, I have sent several messages and no reply. Not happy at all.

    Response from Company:

    Hi Frankie, I'm sorry you feel this way :( I looked into it and it seems that an attempt to login to your computer was made on March 9th unsuccessfully. Also a message was left on your voicemail at 6:56 pm immediately after letting you know that we need to get you back on the schedule to add some formulas to an Excel document which would finish up everything. I do understand your frustrations and am here to resolve your issues. I will reach out to you today on your cell.

    5.0 Kathy S. High Point, NC
    11/7/2017

    Very professional service. Had my computer ready earlier than expected.

    4.0 Mark B. High Point, NC
    10/9/2017

    VERY PROFESSIONAL

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