R&B Quality Tree Care

I hired R B quality tree care to trim a big oak tree in my backyard. I was told the trim should take care of it for 2-3 years. Ten months later, a big dead branch fell from the tree and penetrated my pergola roof. Several other big branches are still hanging there. I called the company and sent them the pictures of the damages. They said there is no guaranty on the fallen branches after the trimming, They will send people there to check those hanging branches. Their people went to my house again, but never sent any feedback. I called them again, they could not find any records of sending people for inspection. One needs to take some risk and needs some good luck when hiring them for tree trimming.

The tree fell on the roof /solar cells. They damaged the gutter and then tried to tell me it was already like that. I found the experience to be insulting

good service

Abel Mares and his crew not only showed up at the specified time, they were extremely fast and thorough. I had a cedar that was leaning towards my propane tank and he assured me it wouldn't be a problem. Also, the follow up by Abel was also very professional ! They will be the ONLY tree service I will deal with in the future.

When the tree stump was removed they left a lot of the wood chips. I called and asked if they would send someone to remove the excess chips. They said they would. After a week no one showed up. Made another call, left a message that no one has come to remove the chips. No one returned my call. Made 1 more call and left another message and did not receive an answer.

Great work, very thorough and clean

Good customer service.

The company did an excellent job at a good price

Albert was great. Workers were great. They cleaned up so good. Highly recommend!!

nothing