Quality Contractors

They installed low voltage outdoor lighting for me- $8500 project. The problem started with the installation - they buried the cables just below the top inch of the mulch. Within a few weeks, many of the cables were exposed. I called to have them come back and bury the cables deeper. I was told that they had a new hire bury the wiring and it was supposed to be below the mulch - 2-3 inches down. They came back and completed the job. About a year later, one of the low voltage lights stopped working. I called them several times with no response. Finally, Mike called me back and came out to repair the issue. It took about 6 weeks between my initial contact to getting the repair done. Last month, another light went out. I started calling the office and got the run around between Brian and Mike. After 2 weeks of being shuffled between the two, Mike wanted to charge me $90 just to come out and assess the situation - yet the lights were still under warranty. While I tried to give him details about the situation, but he became very rude and disrespectful to me. I asked to speak to Brian, and he refused to allow this. Mike has no professionalism and his customer service skills do not exist. My advice is to find another company because you will not be happy with any follow up/service you may need.

Their overall commitment to customer satisfaction is impressive.

Outstanding customer service. Beautiful job done. Excellent follow up and follow through. Great communication throughout the process. They say what they do and do what they say! Couldn't be more pleased. Wonderful, honest professionals. Would highly recommend and definitely would use again.

Helpful estimator - quick to reply and great advice. Beautiful work - high degree of craftsmanship. No surprises on quality, cost, or schedule. Only negative: It took a long time and multiple contacts w/job foreman to get a drain issue resolved. Otherwise, customer service would get 5 stars.

The price was steep for me but I don't know what it cost at other companies. Mike the owner is great and Herb the estimator, fantastic as well. You will be happy with the work. I guarentee it. So give Quality Contractors a call and get them working for you.

They worked with me to get the driveway I wanted and made suggestions on what I needed, especially for drainage. The did great work.

We recently had Quality Concrete Contractors install a driveway at our home in North Asheville and we couldn't be more thrilled with the result. Mike and his whole crew were outstanding with communicating every step of the way. There were a few challenges with our lot and design, but Mike diligently worked with all parties involved to make sure the inspections and approvals went smoothly. The end result is gorgeous!

Mike and his Quality Concrete Contractor Team are outstanding. They do quality work at a reasonable price. They are honest and always do what they say they are going to do. If you what a quality concrete work done. Hire them!

My hats off to this crew. They took care of everything from permits to a possible drainage problem. I have a 6-car driveway that had sunken over time. Quality Contractors took up and removed the old, diagnosed the issue, fixed a drainage tube, delivered and smoothed 3 dump trucks of fill material, framed - poured and finished the cement all in 2 days. My neighbors remarked how respectful the crew was and how nice the finished drive looked. Mike (owner) and Kim (superv) made sure to answer all of my questions and continued to take care of post-pour things like grass seed, even after I made final payment. These guys aren't the cheapest in town, but what I got was worth the price.

Our experience with Owner Mike & Quality Concrete Contractors was Exceptional -- We had to replace an original new build driveway, plus a lengthy addition/extension of an existing walkway. Mike and Rick were very personable, flexible and creative with design and solutions throughout the process. They take the extra steps and give you extra care in their workmanship, along with their large removal/install and finish crew, as well as excellent cleanup and putting everything back in place. Would absolutely use their services again -- Very highly recommended!!