Quality Built Pergolas

4.77 |84 Verified Ratings
Write a Review

Quality Built Pergolas

4.77 | 84 Verified Ratings
Write a Review


749 Commerce Parkway West Drive, Suite K
Greenwood, IN 46143
Your use of our services is governed by our Terms & Conditions

Quality Built Pergolas

Advantage of a Quality Built Pergolas.. Are your residents, guests or clients comfortable around the pool, patio, garden or dining area on a hot summer day? Are you constantly struggling with the elements to keep your umbrellas upright? Well, we have a shading solution for you. Install a beautiful, custom pergola from Quality Built Pergolas. Now, even your most sun-sensitive residents and guests can enjoy lounging around outside. An investment in our pergola will pay for itself over time. No Payments + No Interest if paid in full in 6 months! - A Quality Built Pergola is an ideal choice for: ? Hotel & Community Poolside ? Hospital Courtyards ? Country Clubs ? Outdoor Restaurant Seating ? Park District Facilities ? Senior Living Facilities ? Residential Backyards And much more!


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Service Area

  • Chicago
  • Dallas
  • Cincinnati
  • Saint Louis
  • Louisville
  • Indianapolis
  • Tampa
  • Columbus
  • Dayton
  • Fort Wayne
  • Lexington
  • Springfield
  • Peoria
  • Evansville
  • Saint Petersburg
  • Fort Myers
  • Sarasota
  • Naples
  • South Bend
  • Bradenton
  • Clearwater
  • Rockford
  • Lakeland
  • Gary
  • Garland
  • Irving
  • Denton
  • Arlington
  • Lima
  • Jeffersonville
  • Plano
  • Aurora
  • Frankfort
  • Lafayette
  • Racine
  • Bloomington
  • Venice
  • Cape Coral
  • Port Charlotte
  • Lewisville
  • East Saint Louis
  • Largo
  • Bloomington
  • Anderson
  • Terre Haute
  • Lake Wales
  • Hammond
  • Fort Worth
  • Joliet
  • Zephyrhills
  • Covington
  • Mesquite
  • Newport
  • Lehigh Acres
  • Etna
  • Muncie
  • Winter Haven
  • Hoffman Estates
  • Carol Stream
  • North Port
  • Belleville
  • Schaumburg
  • Palatine
  • Hamilton
  • West Chester
  • Springfield
  • Decatur
  • Punta Gorda
  • London
  • Kenosha
  • Champaign
  • Oak Lawn
  • Evanston
  • Seminole
  • New Port Richey
  • Port Richey
  • Naperville
  • Bedford Park
  • Loves Park
  • Richardson
  • Plant City
  • Sebring
  • Davenport
  • O Fallon
  • Melrose Park
  • Newark
  • Ashland
  • Fishers
  • Ballwin
  • Tarpon Springs
  • Owensboro
  • Saint Charles
  • Flower Mound
  • Riverview
  • Carmel
  • Carrollton
  • Elgin
  • Fort Thomas
  • Bowling Green
  • Kokomo
  • See All >

Services Offered

  • Custom Arbor, Pergola or Trellis

Areas of Expertise

  • Pergolas, Arbors and Pavilions
  • D.I.Y. Kits Delivered
  • Installation available
  • Annual Preventive Maintenance Service Package (includes, painting, hardware tightening, full safety inspection)
  • Pergola Design Service - www.qualitybuiltpergolas.com

Product Brands Used

  • Ozco Building Products / Sherwin Williams / Cedar Select Premium

Quick Facts

Business Hours
8:00 AM to 8:00 PM
8:00 AM to 8:00 PM
8:00 AM to 8:00 PM
8:00 AM to 8:00 PM
8:00 AM to 8:00 PM
8:00 AM to 8:00 PM
8:00 AM to 8:00 PM
(Please call to confirm)
  • Commercial
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Residential
  • Warranty Description: Lifetime Limited
  • Credit Cards Accepted
  • Bilingual


In Business Since: 2009
Memberships & Affiliations
  • Member of National Builders Association
  • A+ Rating on Angies List / BBB A Rating /
Green Certifications
  • Builditgreen.org - Certified Green Building Professional
  • Industry Trade Show Merchandising Awards
  • State Fair Display Presentation Awards
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

We are proud to have donated many of our products to local schools over the years

We have donated our products to various community beautifiction initiatives as well

We offer discounts to our local first responders

We have donated our products to local parks and recreation sites

Our company has participated in local food drives for the needy

How We Got Started

I chose to work in this industry because I am passionate about the products in this industry and enjoy solving peoples problems and providing a quality affordable option to a conventional structure.

We started in this industry in 1981.

We describe our business as Family owned and operated

Is there a warranty?

We will stand behind our product and srvices as long as we are in business


Quality Built Pergolas

My Work
7 Projects
Save 10% on Base structure regular retail price Save 10%
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Ratings & Reviews
Quality Built Pergolas

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 84
  Page 1 of 9
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5.0   |  
Review by in Dayton, OH
Quality Built Pergolas has excellent customer service. We signed the contract and shortly, to our satisfaction, the Pergola was up. The quality of the wood and polycarbonate top is wonderful. The gents that did the work were quite professional, tidy and quick. Mark Nickley came to our property, did the measure with accuracy and explained our choices. We are more than pleased with the result! Please consider this wonderful company if you want a pergola!
Response by Quality Built Pergolas: Hello Kate, Thank you so very much for expressing your satisfaction with Quality Built Pergolas! We appreciate your business and please let us know if we can help in the future. Additionally, please also feel free to post pics of your patio for others to see. - QBP Team.
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5.0   |  
Review by in Dayton, OH
I love my pergola, awesome experience from start with Mark Nickley , to workman that installed, , all very knowledge, hard workers,. I recommend to lot of people living in my area, also to friends. I live by walking trail in my development, get lot great comments on how beautiful looks. Thank uou
Response by Quality Built Pergolas: Wow! That?s great Shirley! Thank you for the kind words and we very much appreciate your business! - Quality Built Pergolas TEAM
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5.0   |  
Great communication and really took the time to explain and answer my questions.
Response by Quality Built Pergolas: Hello Robyn, Thank you for the great review! Feel free to post some pics of your structure on our Google site to share with others. Thanks again! - Quality Built Pergolas TEAM
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5.0   |  
Review by in Dayton, OH
Absolutely love my pergola! I enjoy sitting outside. Mark was great to work with and now my neighbors are having one built as well.
Response by Quality Built Pergolas: Hello Doris, We appreciate your business and thank you so much for the wonderful review! Feel free to post some pics of your structure on our Google site to share with others. Thanks again! - Quality Built Pergolas TEAM
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5.0   |  
Better than expected. Pergola is beautiful. The team that installed did such an amazing job and were so pleasant to work with.
Response by Quality Built Pergolas: Hello Laura, We appreciate your business and thank you so much for the kind words! Feel free to post some pics of your structure on our Google site to share with others. Thanks again! - Quality Built Pergolas TEAM
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5.0   |  
A+ Service all around! Quality Built Pergolas has an outstanding sales team, customer service and installation professionals. David answered all of my design questions and helped me design a gorgeous contemporary pergola. The pergola was ready ahead of schedule and Jessica was very accommodating with the coordination of the delivery and install. Levi and Dustin were so polite and informative. The craftmanship is in the details - it is definitely apparent this team is passionate about their work. After the build the worksite was just like they found it โ€“ CLEAN. I normally have to clean up after the trades leave, but not with QBP. My husband and I are in awe with our new cedar pergola and black hardware. This company sets the standard โ€“ for sales, customer service, materials and professional installers. Look no further โ€“ choose QBP for your next pergola or pavilion.
Response by Quality Built Pergolas: Hi Amy, It was a pleasure working with you on your project! We appreciate you entrusting us with your pergola construction! Once you get your patio furnished the way you want it please send pics for us to share with others. Thanks again, QBP TEAM
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5.0   |  
Good people, great work and great to work with.
Response by Quality Built Pergolas: Thank you, Dale, for the kind words! We appreciate your business and let us know if we can help in any way in the future. - Quality Built Pergolas TEAM
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0.5   |  08-06-2021
My goodness people just read the other 1 Star Reviews (on Google) and don't become a VICTIM of this fraudster Don McSwain and his scam crew (Levi & Jessica.) I will be brief, signed a contract in December 2020 for a build in July and paid a deposit. They straight up ghosted me and I had to send a Panic linkedIN message to Don the owner to get a response. Literally the Friday before my Pavilion was to be built (after an 8 month contract) Don calls me and informs me he doesn't have the skillset, resources, nor the capabilities to build my Pavilion. He showed Zero empathy and offered to refund my money less his costs including a $108 payment processing fee on my deposit. Not even an apology for setting my project back an entire year รข shame on me for putting my trust in this company. This company signs contracts, holds your money & then cancels on you. They even try to keep your money through B.S. Don't be Victim like me. I am filing a complaint with the better business bureau!
Response by Quality Built Pergolas: I explained to the customer that I was not comfortable with the scope of this very custom project. We offered to help this customer find a specialty contractor but he declined. Mr. Mayer was refunded his 15% deposit immediately in full. He also gained an additional $3,000+ above his deposit amount by not paying for materials delivered and labor provided. It is unfortunate that Mr. Mayer feels that he has been treated unfairly, but I can assure you that this was not the case. As the owner of Quality Built Pergolas, I stand by this decision considering the best interest of the customer and our company.
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5.0   |  
You can always tell a good company when they know how to handle an issue. Jessica, service coordinator and Levi, the installer, really took care of our job and cared about the outcome. Our Pergola is beautiful and they rose to the occasion, even with a minor hiccup along the way. I highly recommend Quality Built Pergolas! I am a retired general contractor and these people run their company like I ran mine. The communication and quality was excellent!!
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5.0   |  
Review by in Lombard, IL
They were very helpful and patient in walking us through the process and which decisions would be best for our backyard!
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Showing 1-10 of 84
  Page 1 of 9

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