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15 Years In Business

Company Details


238 River Terrace
Shepherdsville, KY 40165


  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials


Service Details

    Areas of Expertise

    • Major Appliances
    • Minor Appliances
    • Window AC Units
    View All Offerings and Cities Served

    Cost Information

    • Warranty Offered
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    33 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    • Quality
    Showing 1-10 of 33 results
    5.0 John I. Louisville, KY

    Professional Appliance is always reliable. We have used them multiple times and have always been completely satisfied. On top of that, they are just very good people. Friendly and hospitable every time!

    4.5 Jerry T. Louisville, KY

    great service and on time.

    5.0 Valerie M. Shepherdsville, KY

    I just never gave thought to what appliance repair professional to call until I actually need one! So, I took a chance and called this company simply because they were a small, family, locally owned business. My chance paid off. These guys are good! A part for my refrigerator had to be ordered and, knowing that waiting for a part while being without a refrigerator totally sucks, they called and were at my house within minutes of the parts arrival! Fixed the fridge and it was good-to-go about an hour later! Seriously. You donâ t have to bother calling another company. These guys are the best.

    5.0 Jesse K. Louisville, KY

    I dealt with Tony the owner, very pleasant and professional. I will keep his card and call him when ever I have appliance repair work. Plus Iâ ll pass his name along to the other nurses that I work with!!! Great job.

    5.0 David B. Louisville, KY

    Tony was so reliable and conscientious. What I liked most was his honesty! And what a hard worker.

    5.0 Becky M. Louisville, KY

    Next day service for a non-emergency call on my dryer. Called ahead and arrived within the time frame they said they’d be there. Fully explained problem with the dryer and requirements for fixing, labor and costs and repaired the same day. Dryer works great again!! Would highly recommend Professional Appliance to friends or family. Great job.

    4.5 June D. Middletown, KY

    Tony, who came to diagnose and fix our ice maker, was very customer friendly, efficient and reasonably priced.

    5.0 Katrina B. Louisville, KY

    Tony, who came out to diagnose and fix our refrigerator is ABSOLUTELY AMAZING. We had another company come initially and they were absolutely horribly and essentially made the problem with our refrigerator worse. He fixed the things they caused and actually repaired our refrigerator for the long haul. I also appreciated how he explained everything he was doing. I know a whole lot more about how my fridge works and how to figure out what is wrong with it, although for the money I will just call Tony if anything goes wrong again. He also answered a few questions I had about other appliances while he was here. He is kind, funny, and really took his time with us. That is super hard to come by. I will always call professional appliance in the future.

    2.5 David C.

    I asked up front if they were Samsung certified technician and they said yes and in fact they are not. The technician was nice but did not fix the equipment and told me it was fixed. When not fixed he told me to go to my manufacture and has not returned calls or messages. I have requested a partial refund.

    5.0 Gordon B. Louisville, KY

    Very reasonable price with honest service

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