HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process91% Recommended
7 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 9:00 AM - 5:00 PM
- Tue: 9:00 AM - 5:00 PM
- Wed: 9:00 AM - 5:00 PM
- Thu: 9:00 AM - 5:00 PM
- Fri: 9:00 AM - 5:00 PM
- Sat: 9:00 AM - 5:00 PM
- Sun: —
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- DOORS & WINDOWS
- NO SCREENS
- NO RENOVATION WORK
- NO repair work
- We provide the Doors
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 156 results
3.0
Vanessa M.
Phoenix, AZ
3/19/2024
Thought I got lucky when I first met John, but it was a nightmare...they said it be a month since October and install took FOREVER...not just that, they installed Mt doors and I had to remind them to install my screen doors they promised...PLUS, they were suppose to fix the casing of one of my bedroom doors, and use my old peep hole and install it on my new door...omg, they should know what their jobs are. I hired them to not have to worry and get the job done quick....I lost 15k not running my business due to the extreme tardiness (4mo)...workers were awesome, but management was the worst...I didn't know I was gonna have to mange and tell workers their job. Frankly... Job is not done. No communication to finish the job....time to call family lawyer I guess...dont choose NOT pro stars. Workers were amazing and should go into business without these ppl.
1.5
Rachel E.
Gilbert, AZ
2/9/2024
If you like to be cancelled on multiple times and deal with poor management then you found the right company. Once an install team could actually show up as scheduled they did good work. But John was uncommunicative, untruthful, and extremely difficult to work with.
1.0
Karen A.
Phoenix, AZ
11/24/2023
I just spent an hour composing an email and you deleted it. John lied to us. We paid him money we have no door and he will not return our money
5.0
Elaine B.
Mesa, AZ
9/12/2023
They were very experienced and professional walked me through every step of getting a new front door. Everything was explained in full and the friendly staff was very helpful.
Response from Company:
Hi Elaine, Thank you for your feedback. We take pains to ensure the customer knows what to expect with regards to product and service, and we're so glad you found that helpful. We loved helping you with your new door! The Prostar Team.
5.0
Jerry Derloshon
Google Review
7/9/2023
Ray and Prostar are excellent. Highest rating I can give for responsiveness, service, know-how, experience & expertise. Recommend completely, without hesitation.
5.0
Chuck Goodwin
Google Review
6/22/2023
Ray from Prostar Doors responded immediately and made an appointment to come out for an estimate for front door repair. A time was scheduled for the work to take place. He arrived on time and did a great job on our stuck doors which now work like new. Ray and Prostar Doors are a 5 star company!
4.0
Vinnette T.
Chandler, AZ
5/15/2023
John was very friendly and informative. He came earlier than what we arranged. He made inquiries as he measured. He gave information regarding his company. He gave me a quote and did not push when he was told I needed more time to make a decision. I would recommend this company.
5.0
Jeanne E.
Scottsdale, AZ
4/1/2023
Was very pleased and happy with everything!
5.0
Jeffery Harmell
Google Review
10/14/2022
ProStar team is great - Ray showed up when the appointment was, competitive proposal was given, product was delivered and installed. Susie handled emails, phone calls, and paperwork. ProStar Doors will be recommended in the future.
5.0
Kim
Google Review
9/27/2022
I had an issue with my exterior door that required the hinges be replaced. I first worked with a general handyman who managed to make the issue worse. I then called ProStar Doors, figuring I needed someone who focuses on doors. Ray was here the same day to look at the door and returned the next day to fix it. He was very pleasant and efficient, and I appreciated his expertise. Stellar experience all around.
Photos
Find More Pros
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.