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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process94% Recommended
18 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
Achievements
Service Details
Areas of Expertise
- Cleaning
- Deep Cleaning
- Maid Services
Cost Information
- Free Estimates
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a ReviewHe did a good job.
Thank you.
I hired this company to build me a paved sitting area in my yard, and it is structurally not safe and instead of building me a flat area, they built a platform and they left me with a tripping hazard in the middle of my yard. They put cement all around the perimeter and the cement is not sticking to it is falling off and they claim that is how the work is done and how they have done it for other people, I asked for a picture to show that this is the work they have done for other people, but they have not sent anything. I would not recommend this company! This is update of previosu review yesterday. The company reached out to me and returned to fix the problem.
Was very cordial and arrived on time and did not rush and was very interested.
Thank you.
Vinny installed a 20 x 15 paver patio for me. Excellent workmanship, very responsive and personable throughout the entire process.
Thank you.
The project was to remove an old paver walkway and replace it.Vinny and crew did a great job beginning to end and I would not hesitate to use them again.
Thank you!
Did good work.cleaned up all of the debris.
Thank you so much.
We hired pro one for a large bluestone patio job. It was 800 sf of bluestone, a 27 ft retaining wall and a 13 ft built-in grill area with a stone counter and wall. . First of all, I have never once taken the time to write a negative review for a contractor. With that said, I feel obligated to comment on the experience we had with this company. From day one, they tried to cut corners. It seemed like they had no plan. Whenever they were questioned about their procedures, they would make excuses for why they were overlooking certain aspects and that it would be fine. . For example, the day we poured the concrete base, they did not account for any slope, had no form, and laid the concrete on top of grass. This is simply not the way to form and pour a base for bluestone patio. Any mason knows this. Their craftsmanship is sloppy and my wife and I could not be more unhappy with the final product. We already have stones coming up, the joints are so sloppy, the stone veneer walls are covered with mortar. When asked why the joints and stone got uneven and sloppy, their answer was it is 800 sf and things get uneven bc it is so big. The stone wall was also installed incorrectly. You can see the block behind it in numerous spots throughout the wall. We constantly were asking them throughout the project to redo certain parts because the work was sloppy and completely unacceptable. They would rip stones and seemed to intentionally try to make things worse. When the project was 95% done, we gave them a punch list of things we wanted addressed, and Claudio answer was that he was unable to complete this bc there was no way he could make us happy. We ended up keeping the remaining balance ( about 7% of total project cost). It constantly felt like they tried to do things incorrectly and see if we would make them correct it. They used bluestone treads that were different colors and sizes, which we made them rip out 3 times. They ran low on stone veneers and tried using the scraps or large stones at the end. Which we again had to correct them on FOUR times. I would stay clear of this company. I work with contractors for a living, and would not want anyone else to experience what we did. It was a battle to get to the point that we did with them. It really has been a nightmare for me and my wife. Luckily I had a pretty detailed contract with them that allowed me to hold them accountable for certain aspects of the project. In the end,, we are currently looking for another company to come in and correct the mistakes of pro one. Not sure it is possible at this point but we plan to try.
Hello Justin. The work turned out very nice. We have posted the project on our Facebook and Instagram page because we are very proud of it. It is a beautiful project. The problem is that you would constantly look at the job and want things replaced. We installed more lights for you at no extra cost. We also installed more stone veneer by the grill area because you said it would save you money with the counter top. After we finished installing the step by the grill you asked as if we can rip it out and do it again at a lower height as a favor. We constantly changed every little detail you wanted.
Vinny and his team were excellent! If I could give 10 stars they wouldâ  ve received 11. Very neat; cleaned everything up. Fantastic group of guys.
Thank you.
Top professional
Thank you.
Vinny and his team did a wonderful job. Very neat, courteous and efficient. Was pleased with the outcome thank you Pro One!
Thank you.
Photos
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