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9 Years In Business

Company Details

Hours

  • Mon: 9:00 AM - 6:00 PM
  • Tue: 9:00 AM - 6:00 PM
  • Wed: 9:00 AM - 6:00 PM
  • Thu: 9:00 AM - 6:00 PM
  • Fri: 9:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Furniture and more!
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

5.0
10 Verified Reviews
  • 5
    10
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 10 results
5.0 Teri N. Richmond, VA
4/20/2024

Great service! Highly recommend. My husband sat on the arm of our sofa and it broke in half. He was in and out in no time. Had it looking like brand new!!

5.0 Shirley W. Richmond, VA
4/12/2024

He was very courteous, and let me know what he was going to do. Repaired the dinning room chairs and gave me a warranty of 6 months, but said after waiting to use them, 24 hours, they'll be ok. Can't beat that. The time he allowed was adequate, and finished ahead of time. If there is a time arise, that l may need your services again l will reach out to you.

5.0 Robert G. Richmond, VA
3/15/2024

Will adjusted and leveled my very heavy and distorted glass dining room table, which has complex-mechanism extension leaves and a very solid metal frame, after movers left it misaligned and difficult to operate. He figured out how it was made and what was needed to make it work correctly. He and Natalie replaced hinges on all three doors of a high-gloss-finish, curved-front buffet cabinet, realigning the doors with each other and with the cabinet. They were as careful with the gloss finish as we ourselves are. Then they repaired and refinished many nicks and scratches in our dark walnut bedroom dresser and nightstands. Every piece of furniture they worked on is now in looks-new condition, though all are actually 20 years and 2 moves old. I would definitely call Will Portman a "furniture whisperer" of the highest skill. Will and Natalie are friendly and delightful to have in our home, easy to schedule, hardworking and timely. Their fees are very reasonable.

Response from Company:

Bob, thank you so very much for the kind words! We are delighted to have been able to service your furniture, as it should absolutely last you for years to come (in spite of some damage done while moving.) As much as we hope you don't have to call us again, we are always here for any of your potential future needs!

5.0 Kristen C. Richmond, VA
3/13/2024

Will is knowledgeable and very efficient with his time. He repaired 2 antique beds that were extremely wobbly in multiple points. They are solid and are used every day now without any movement. Very happy with the results and happy to keep the beds in our family! Will is quick with his responses and provides excellent customer service!

Response from Company:

Thank you so much for the kind words! We love working on antiques and pieces with a lot of sentimental value, as it just feels rewarding to restore them to their original glory or in this case, help reinforce them to last for years to come. We are glad to have brought the beds back into a sturdy shape so they can be loved for many more years, and hope you'll consider us again if any other needs arise!

5.0 Jamie S. Richmond, VA
3/11/2024

Will is extremely talented. We sell extremely high end furniture and do not have an in-house service technician. We use Will Portman for nearly all of our repairs. He is communicative, friendly, very professional with our customers and most importantly we trust him. Highly recommend him!

Response from Company:

Thank you Jamie! It's our pleasure to be able to service the high end furniture for your clients, as furniture has always been a passion of ours. We love learning new techniques and getting to sharpen our skills on such quality well-designed pieces. We look forward to working with you more in the future and continuing to service your furniture needs!

5.0 Marilyn D. Powhatan, VA
3/11/2024

Hired Will to fix our bed where the trail had split on one side. Not only for he fix the repair, he had a few extra pieces of wood to stabilize the whole support system so it wouldn't break again. He fixed it better than the original! I also had him fix our coffee table after a relative decided to sit on it like a chair, splitting the wood. Very reasonable prices and easy to work with. I would highly recommend his services.

Response from Company:

Thank you so much for your kind words! We understand every day accidents are a part of life, and we are always here for you to not only fix what's broken, but to try and leave your furniture better prepared to handle all the wear and tear that happens in a family. So glad you had a good experience working with us, and we look forward to helping you with any future needs!

5.0 Brenda A. Bloomington, IN
3/11/2024

When we relocated to VA, the movers took our Ligne Roset custom dining table apart and had no idea how to reassemble it. Will Portman came to our home, assessed the problem and had our dining table put back together in one hour. He was professional, courteous and highly efficient. We will use him again for any furniture needs.

Response from Company:

Thank you so much for leaving a review! In the furniture industry, you learn pretty quickly how complicated each specific designer can make their furniture, so it's no surprise the poor movers weren't equipped to properly assemble a piece of this quality and design specifications. We are so happy that our knowledge and experience enabled us to assemble this piece for you so efficiently! We look forward to working with you on any future furniture needs!

5.0 Ashley D. Midlothian, VA
3/11/2024

Will is so easy to work with and on top of that he is always on time, honest, up front, and knowledgeable. He cares about his clients and works hard to make sure that the client is always happy. We love working with him + his wife Natalie!

Response from Company:

Thanks Ashley! We make it our mission to provide the best customer service experience in all that we do. Your opinion means the most to us and dictates how we run our business. We hope to continue providing 5 star service for all your future repair needs!

5.0 Heidi E. Montgomery, AL
3/11/2024

Portman Furniture Repair comes to your home which avoids all the hassle of getting a piece of furniture to a repair shop. Whew!! Will is very knowledgeable, answers questions with courtesy, arrives as scheduled and above all- gets the repair done. He repaired an old, wooden roll top desk for me . He explained what he did, showed me his work and guaranteed the quality. I was thrilled and highly recommend him!

Response from Company:

Thank you so much for your review! It's always our pleasure to make sure we explain any part of the repair process so you have the utmost confidence in all the work we do. Handling vintage furniture especially takes a level of care and attention to detail that requires a lot of trust on the part of our customers, so we thank you for entrusting your furniture to us for a repair! We are also very happy to be able to do most of our work in your home on your time to help make your lives easier. We look forward to working with you again on any future projects!

5.0 Marilyn P. Powhatan, VA
3/11/2024

Very professional, informative and reliable. I would definitely recommend this service to anyone and plan to use again in the future!!

Response from Company:

Thank you so much Marilyn! Your opinion is so important to us, and we will continue to work towards providing 5 star service in all that we do. Can't wait to work with you again in the future to service all your furniture needs!

Photos

6
Cabinet Touch-Up
4
Sleeper Sofa Repair
5
Cushions Sagging/Dented
2
Table Touch-up
2
Spring Repair
2
Re-Stuff Cushions
8
Table Leg Rebuild
5
Sunken Arm Repair
2
Drawer Pull Alignment
2
Headboard Touch Up
3
Dresser Repair
2
Touch-Up

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