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Learn about our screening process

5 Years In Business

Company Details

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • Fiberglass Pool Installation
  • Pool Openings/Closings
  • Maintenance
View All Offerings and Cities Served

Cost Information

  • Free Estimates

Ratings

5.0
5 Verified Reviews*
  • 5
    5
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-5 of 5 results
5.0 Colin Liss Google Review
12/23/2021

In November I was kicking around trying to convince the wife that we needed to put in a pool. I sent in a lead, and Ryan emailed with with transparent pricing information about some options. Last week, I called him on the phone and he answered at the end of his work day and spent AN HOUR answering my questions. Every time I mentioned we could regroup later because I didn't want to be a pain, he insisted that we iron out all of my questions and concerns so I had any information I needed. Poor guy must have priced out options on a bout 4 pools and 2 different tanning ledge options. I then called him again on the following Tuesday with a few text messages in between and he answered and I got more questions answered. We are not sure that fiberglass is in the budget although we would prefer it, and don't want to make any final decision until we close on the final bill for our new home. I am huge on communication, and I cannot speak for how it would be through the whole process but as a potential customer I must say, Ryan has been available, seemingly upfront, and informative which is a HUGE thing for me. The anxiety that comes with huge costly projects and people in customer service not answering their phones or returning calls or messages within a reasonable timeframe is a NO CAN DO for me. Great job Platinum pools on your availability and communication with your customers, not that you need to hear it from me but I thought the least I could do is pay appreciation to the service I have received thus far. THANK YOU!

5.0 Adrian Stealey Google Review
11/10/2021

Great company. We love our pool. Would highly recommend.

5.0 Jason L. Minier, IL
5/5/2020

Sean, from Platinum Pools, was a great guy to hire for the job! Very easy to communicate with and had great knowledge for the work that had to be done.

5.0 Connie M.
4/23/2020

Very easy to work with!

5.0 Brenda A.
4/23/2020

Sean was very professional, courteous, and knowledgeable. He did a fabulous job overall.

Photos

Platinum Pools LLC
Better Business Bureau
6
Recent Completed Projects

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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