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HomeAdvisor Screened & Approved

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Learn about our screening process

29 Years In Business

Company Details


6032 Heritage Trade Drive, Suite 116
Wake Forest, NC 27587


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Service Details

    Areas of Expertise

    • Audio Video
    • Low Voltage
    • Home Theaters
    • Surround Sound
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted


    59 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 59 results
    5.0 Ronald W. Rolesville, NC

    Don and Brandon exceeded my expectation of customer service. I had been experiencing trouble with my home entertainment center for over 2 years. Attempt were made by other Audio Visual personnel (including large companies known for this type of work. names in which I will not mention). However, Don, gave a price, a date in which service would be perform,; Both of which he adhere to. Lastly, they provided superb service; resulting in outstanding workmanship.. problem resolved.. Not to mention, he called two days later the work was performed just to ensure that everything was working properly. I was having a bit of a challenge operating the new remotes. Don gave out on Sunday afternoon to assist me with my concern. I would recommend them to anyone and I give them six stars

    5.0 Chad W. Sunset Beach, NC

    Don and Brandon installed home network wiring and A/V wiring for a projector system in an existing house I just bought. They were extremely professional, attentive to my needs, and very competitive with their pricing. I am very picky, and Don and Brandon listened to me and went out of their way to finish the job to my complete satisfaction! I highly recommend them for any wiring or A/V needs you have.

    5.0 Bob S. Raleigh, NC

    Very professional, talented, and good disposition. Was most knowledgeable about entertainment systems. When asked made helpful suggestions and offered to obtain necessary additional equipment. Very pleased with his work. Would suggest him to anyone.

    5.0 Chris H. Wake Forest, NC

    Don was extremely helpful to figuring out a solution for my audio and outdoor sound needs at our home.

    5.0 Tracy S. Cary, NC

    I could not be happier with the tv install, mount, setup and sound bar. Don & Brandon were prompt, professional, knowledgeable, thorough & most of all, honest & fair. I spoke with Don on my inital phone call, got a estimate, & when I called him back later to hire Pivotal, he returned my call promptly. I most definitely would highly recommend Pivotal & use them again in the future. You won't be disappointed!

    5.0 Satyaprasad K. Cary, NC

    Excellent work by Don and team

    5.0 Carol G. Cary, NC

    They installed 2 speakers. I provided all the necessary equipment. The job took 1.5 hours. I paid them $195. HomeAdvisor took $70 of this for their referral fee. I think this is far too much for these hard working men to have to pay for a lead to such a small job. Please refund some of this fee back to Pivotal Audio.

    5.0 Carol G. Cary, NC

    I will be hiring these gentlemen again.

    5.0 Richard C. Youngsville, NC

    Responsive on time and performed quality work and then some to configure other devices

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    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
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      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
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      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
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