Paradise Home Improvement, LLC

so amazing work

They arrived on time and performed the job in only about 4 hours. They replaced all gutters that were present in a good and workmanlike manner. I would not hesitate to use them again.

Be ready for hard sell. They make closing the deal on day if demo pretty enticing. It's a great product. Expensive but check with me in 6 months after we have had some time to experience the results. Would have like the installer to clean up the old gutter debris better (just let it drop and left it stay). They arrived and started working before we knew it. Didn't speak to us until project was all done. I would have appreciated description of where they would start, show me middle progress and demonstrate effective drain. I did buy it for the technology above all (fits into roof above shingles) and hoping it works as intended after install.

Promised 3-day install took over a week. I had to have the walls of the shower reinstalled due to faulty workmanship. Have called me several times to market new project have requested a service call to fix problems with seems and never get a return call. Please avoid using this company.

The salesman who came to the house, we could've had a better experience with him. Also the price we were quoted seemed very high. We ended up coming to a price we could live with. The salesman said we were going to have to have "all of the fascia board all along the gutter replaced". The installers didn't replace any of it. ?? 2 hispanic gentlemen came to our house (we were figuring they would need at least 4 guys). They did the job in 3.5 hours and did a WONDERFUL job. Would hire those 2 for anything. All in all, good experience.

Gutter covers are way to expensive and the after service is not good at all. I was not given any info on how the finance part worked, they are real slick on this part. If you finance better ask a lot of questions, so you do not get a big surprise.

Everyone was very nice and wanted to make sure I was satisfied with every aspect.

Positives: Salesmen were on time as promised to review the job and provide the quote. Installation was quick; three guys removed the old and installed the new in under 3 hours. The gutters look very nice and clean up was good. Negatives: The salesmen were somewhat “high pressure”, offering a discount if you contracted with them on that visit. They showed me the materials that would be used in the installation, which included very heavy-duty gutter hangers. The hangers actually installed were standard hangers; not the ones I was shown.

pros

They did a good job at putting the windows in and replacing some rotted wood. The only issue with them is the lack of respect for the customer. One of the contractors was smoking cigarettes the old windows where out and the smoke smell came into the house. He didn't ask to make sure that no one was allergic to smoke. Which I thought was very inappropriate.