Poseidon Pool Services

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6 Years In Business

Company Details

  • Veteran Owned

Contact

592 Griffith Rd, Building 5
Charlotte, NC 28217

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • Pool Filter and Salt Cell Cleaning
  • Install, Repair, Maintain Pool Equipment (no vinyl pools)
  • Re-Plaster, Tile, Coping, Decking
  • Configuration and automation of pool equipment from smart phone.
View All Offerings and Cities Served

Cost Information

  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.1
14 Verified Reviews
  • 5
    11
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    3
Showing 1-10 of 14 results
5.0 Ryan R. Charlotte, NC
11/11/2024

Quick service

4.5 Tyler B. Mooresville, NC
10/25/2024

Called within 24 hours of me putting in a service request and came the very next day to service my pool. Fantastic job and nice staff

5.0 Yannis M. Weddington, NC
10/8/2024

I reached out on a Friday night after 10pm for emergency service. I did not already have a service arrangement with Poseidon. Michael responded immediately and had someone resolve my issue before the weekend even started. I hired Poseidon after that to provide weekly service through a proper engagement.

5.0 Chris B. Mooresville, NC
10/1/2024

Mike and his team were FANTASTIC! Not only a very competitive quote but by far the most responsive and HONEST! His crew was personable, showed up when they said they would, fixed everything we needed and instructed us on maintenance. Cannot say enough about this company. I wholeheartedly recommend them. Mike is free to share my contact info if anyone wants to speak directly. If you need pool servicing Poseidon Pool Services is THE BEST! Chris Baker Mooresville

1.0 Vicki D. Fort Mill, SC
9/8/2024

We hired them to resurface our pool which included replacing the tile on the inside top of the pool and on the steps. The work on the steps was horrible (even they agreed on that), and they agreed to replace the step tile work. From that day forward, there was virtually no communication from them, although they agreed to the repair. They ended up abandoning the job, even though they told us more than once they would complete it. If I could give them 0 stars for customer service, I would. Horrible - stay far away from them!

1.0 Mike M. Charlotte, NC
4/20/2024

I purchased a new filter and robotic cleaner for our pool. Poseidon was good with regards to sale and install⠦⠦.but the company has ghosted me since. I wouldnâ t recommend doing business with this company if you want ongoing support.

Response from Company:

Hello Mike, the work we did for you was in 5/10/2022, we thank you for the praise in regard to the sale and installation of your cleaner. However, we do not handle any warranty for Polaris. Sorry for not getting back to you, but there is nothing we can do about your situation. Id recommend reaching out to Polaris to have your issue resolved. We are busy as pool season is starting and are not able to respond to every email especially when there is nothing that we can do to resolve your issue in house.

1.0 James P. Charlotte, NC
9/14/2023

Did not complete job. Owes us $1000 for incomplete job

Response from Company:

I'm sorry James but you have the wrong company. We have not received any service request nor have a history of you as a customer.

5.0 Amanda A. Virginia Beach, VA
3/6/2022

I was having trouble with my pool and getting a continued no cell power message on my hayward aqualogic goldline system. Mike went above and beyond diagnosing the problem. It turns out the brand new transformer that I just purchased was faulty. Another pool service company probably would have just insisted I get an entire new system because is was quite difficult to figure out what was wrong. Thank you for the diligent work and for saving us thousands of dollars!

5.0 Gregg W. Matthews, NC
12/2/2021

I have hired them to manage the maintenance of the equipment of my pool. I have been looking for someone to partner with me on maintaining the pool's equipment. They indicated that they would be happy too and offered suggestions to save the equipment I have. They explained things informed me how things worked. They also indicated they would check the pool again as it goes into freeze protection for the winter. They cared!!! Thanks, Gregg W.

5.0 Cecilia M. Harrisburg, NC
11/22/2021

Mike knows his stuff. He is a dedicated business owner that takes pride in delivering quality. He also understands how home owners loom at finances and puts no pressure on a contract. Poseidon Pools provided me with various service quotes for me to choose from. I will hire them again. I have found my pool people.

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Poseidon Pool Services

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