Ozana Glazing LLC

He was very courteous, he was on time, and his price was perfect. I just cant say enough about this man.

Horrible. 8.16.22 I originally called because I had a hairline fracture down the left side of my tub. They came out and fixed it. Three months later (11.27.22) the cracked reappeared and they came back out and fixed it once again. The repair man said, Well if it happens again, there is nothing I can do. I did not appreciate that statement because I agreed to a $620 one-time repair of a hairline fracture. I think it is annoying that they even had to come out a second time because they did not do the job effectively the first time. Today 1.22.23 (2 months later) the crack has returned for the third time and they will not refund me, but said I can call back in two weeks. So I am expected not to be able to use my tub shower for 2 weeks and then call back. I do not understand why they can not help me today to schedule an appointment. In 2 weeks are they just going to put off the repair for another who knows how long? They already told me on the second visit there&#s nothing else they can do. I think it is fair to be refunded or partially refunded. I paid for a repair and did not get a successful repair. Ozana has charged me $620 and I am in the same position as I was 6 months ago, with a cracked tub. I did not even get a full 6 months out of this repair because they have had to come back and in between repair times, the tub should not be used. I was told that this was a fix (and not a temporary couple of months solution). Honestly, I would have been happy if this was a 2-year solution. I called what I thought was a professional company (Ozona) for their expertise and a solution to my crack. I paid for a repair and at the end of the day, I do not have a repair. The tub is not being abused. I have not even used the bathtub for a bath since the 2nd fix. I unfortunately just do not believe that this is a good method for repairing hairline fractures due to my experience of the fracture reoccurring over and over. I do not believe they should offer this service or if they do they should tell you there is a big chance it will not work. If they would have told me that I would not have done it. I chose the solution because this is what they recommended. I do not recommend this company because they do not effectively provide the service that you pay for or guarantee their work

Pricey but nice work.

Nice and clean work. On time and professional.

I was not satisfied did a poor job and I would not recommend him to anyone

job was greatly done very professional

Very satisfied

Great communication, timely repair, and clean work completed.

Very good job. Professional, attention to detail

Great interaction and work on the job. I would fully recommend this company.