Ninja Restoration, LLC

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99% Recommended

31 Years In Business

Company Details

Bilingual

Contact

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999 East Baseline Road
Tempe, AZ 85283

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Hours

Mon: 8:00 AM - 6:00 PM
Tue: 8:00 AM - 6:00 PM
Wed: 8:00 AM - 6:00 PM
Thu: 8:00 AM - 6:00 PM
Fri: 8:00 AM - 6:00 PM

Sat: 8:00 AM - 6:00 PM
Sun: 8:00 AM - 6:00 PM

Details

In Business Since 1992

We use Extreme Temperature Cleaning and Anti-Microbial Disinfectant on every job!

We are Ninja Restoration LLC. We have been in business since 1992. We are experts in stone, tile, grout, carpet, commercial, floor polishing, waxing, cleaning, and upholstery cleaning. The Ninja philosophy adheres to the the cleaning pie "TACT" TEMPERATURE, AGITATION, CHEMICAL, and TIME. If you apply those 4 philosophies you'll be successful in any cleaning endeavor. We use the very best cleaning supplies, equipment, and technologies in the cleaning industry. We are Angie's List Super Service Award Winner for 2018 in all four cleaning categories and three out of four regions in the entire state of Arizona. We have also been awarded several badges on Home Advisor which we take extreme pride in our work and humility with our honors. Please give us a call, text, or email today and we'll give you the very best in service in Arizona. Thank you for your valuable time.

How We Got Started

I chose to work in this industry because just four years out of high school carpet cleaning had a certain appeal to us. We bought a carpet cleaning book, a used truck, and a portable machine called the "Ninja". We were able to get plugged into a wonderful janitor supply store called Camelback Janitor Supply. Dan and Penny Ellis who owned the store took us under their wings and put us through the IICRC and we were then educated in various areas of cleaning. The rest is history!.

We started in this industry in 1992.

We describe our business as Family owned and operated

Credentials

Awards

Angie's List ***2018 SUPER SERVICE AWARD WINNER*** in all 4 cleaning categories! 1.Carpet cleaning 2. Upholstery 3. Ceramic Tile 4. Floor polishing
Home Advisor "Top Rated Professional" (HA top rating & would highly recommend Ninja to others)
Home Advisor "Elite Service Professional" (HA highest rating for customer service)
Home Advisor "Seal of Approval" (HA screened & approved)
Home Advisor "50 Homeowner reviews" (Ninja has over 50 5 STAR reviews)

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Achievements

Service Details

Residential Work
Commercial Work
Small Jobs Welcome

Areas of Expertise

Carpet Cleaning
Stone Restoration
Commercial cleaning speacializing in Cleaning in 25,000 sqft and above, carpet, Vct, tile, grout, ect.
Extreme Temperature Cleaning and Anti-Microbial Disinfectant

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Deals

Cost Information

Free Estimates
Credit Cards Accepted

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Save 40% on stone, tile, and grout
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Ratings

4.9

354 Verified Reviews

5

341
4

8
3

0
2

3
1

2

Highly rated for

Quality
Value
Customer Service

Reviews

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Showing 1-10 of 354 results

5.0 Sharon N. Chandler, AZ

9/15/2023

Clean Carpets or Rugs in a Home

Very service oriented and personable! Our carpets and rugs look brand new! Chuck was a pleasure to work with! I would definitely recommend them!

Response from Company:

Thank you Sharon! Its was pleasure cleaning your beautiful home! Chuck

5.0 Don H. Phoenix, AZ

9/9/2023

Clean Carpets or Rugs in a Home

Chuck clean, two bathtubs and shower, stalls, carpet, cleaning, vinyl plank in the kitchen, cleaned and sealed the slate tile on the front porch. Very happy with every aspect of his work. Highly recommend him.

Response from Company:

Thank you Don! Safe travels. Your Ninja Team.

5.0 John A. Phoenix, AZ

8/29/2023

Clean Carpets or Rugs in a Home

Latest equipment. Pros

5.0 Donna M. Chandler, AZ

7/27/2023

Clean Carpets or Rugs in a Home

Ninja came out to do a rapid and most professional job! LIONEL was attentive, and focused on the major spots that we were concerned about. We have definitely made a lifelong friend to our family. Thank you for all your help!! :)

Response from Company:

Thank you Donna for the kind words. We were just happy to be able to help. Praying for your peace during this time. Your Ninja Team.

0.50 Cindy A. Gilbert, AZ

7/20/2023

Clean & Seal Grout or Tile

I did as instructed and took all the furniture off the floor so that when they arrive there would be no opticals when they clean this was for the entire home and all of the furniture. I also made arrangements for my spouse to be out of the home at another location for 2.5 days, he is on oxygen and handicapped. This was all arranged prior to the appoint set for this morning 7/20/2023. Last night I started receiving text messages from Rick that he had scheduled appointments and would not be available until 11am 7/20/2023. He then carried on unprofessionally through text messages between to 9-11pm ultimately canceling on me. His wording was horrendous and appeared to be inebriated in my opinion. He wanted me to leave my house unattended. When they wanted the job they immediately contacted me but when I had issues with their employee Rick I have not heard back from this business.

Response from Company:

Cindy, As the owner of this company I apologize for your experience. Rick has a standing medical appointment at the time you requested. He was simply replying to your request at 9pm after he got out of church. As I explained on my call with you yesterday, which you stated did not happen, Rick is Hispanic and there could have been a language barrier. Your accusation of Rick being inebriated couldnt be further from the truth. Rick is from Puerto Rico and might not have the same text or speech patterns as yourself. Ninja Restoration, LLC prides itself as a Faith based, multicultural organization which we would hope would not affect your opini

5.0 Grace G. Chandler, AZ

6/21/2023

Clean Carpets or Rugs in a Home

Great communication

5.0 Gabriela S. Chandler, AZ

6/20/2023

Clean Carpets or Rugs in a Home

Super professional customer service, on time and reasonable prices. I am very impressed and happy with their services. The gentleman that was at my house was sÃºper profesional, respectful and polite. I would definitively recommend their services. I give them a 20 out of 10.

Response from Company:

We will tell Lionel how much you enjoyed the service. He usually gets that type of response! Thank you so much for those kind words! Your Ninja team.

5.0 Rob P. Gilbert, AZ

5/30/2023

Clean Carpets or Rugs in a Home

Worked with my difficult schedule. Excellent customer service.

5.0 Maryann T. Scottsdale, AZ

5/29/2023

Clean Carpets or Rugs in a Home

He was able to get out long-standing stains. We were so happy.

5.0 Wade J. Gilbert, AZ

4/4/2023

Clean Carpets or Rugs in a Home

The technician (Lionel) was at my door exactly on time to get started. Very personable and professional, an exemplary young man. He did worked diligently and took extra care and effort to make the carpets look nice. Would absolutely recommend using them!

Showing 1-10 of 354 results Showing 0 of 0 results

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Ninja Restoration, LLC

Outside stone tile

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HomeAdvisor Screened & Approved

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Company Details

Contact

Hours

Details

In Business Since 1992

How We Got Started

Credentials

Awards

Achievements

Service Details

Areas of Expertise

Cities Served

Product Brands Used

All Services Offered

Carpet & Upholstery Cleaning

Cleaning & Maid Services

Tile

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Cost Information

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HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

How is COVID-19 impacting the HomeAdvisor background check program?

Licensing

State Business Filings

Ratings

Corporate Accounts

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