New Light Services, LLC

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Learn about our screening process

19 Years In Business

Company Details

  • Verified Licenses

Contact

4217 Purnell Rd
Wake Forest, NC 27587

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • Plumbing
  • Electical
  • Tankless Water Heaters
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.3
36 Verified Reviews
  • 5
    25
  • 4
    6
  • 3
    1
  • 2
    2
  • 1
    2

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 36 results
1.0 Autumn T. Raleigh, NC
6/17/2022

Paid 160 dollars for a leak, for them to tell me I need to narrow it down by only using only one thing in the bathroom for some time. He always had me do a load of laundry and waited to see if it was the washer. Most expensive laundry ever. He told me on the phone it was 50 dollars to diagnose.

Response from Company:

Autumn, We are sorry to hear you are unhappy with the service. Our technician was at your house for a couple hours trying to determine what was leaking. Any time we have a leak between the floors like this we open up the ceiling to find out what is leaking. You would not allow him to do that. He tried to narrow it down without opening the ceiling and was not able to do so. That is why you were instructed to try to narrow it down.

5.0 Breanna T. Wake Forest, NC
3/18/2022

Quick, efficient, flexible, affordable. I'll be working with them from now on.

Response from Company:

Thank you so much for your kind words. We appreciate your business.

5.0 Dj J. Raleigh, NC
1/8/2021

Quick, honest and professional.

5.0 Rob S. Raleigh, NC
1/29/2020

Honest, Professional, Fast and overall great service

5.0 Mike M. Wake Forest, NC
12/12/2019

Outstanding experience from start to finish. The office staff as well as the guys in the field were terrific. I give them the highest marks for service, pricing, workmanship, and professionalism. Highly recommend.

4.5 Jacquelin A. Youngsville, NC
10/22/2019

Employees were prompt & arrived with the timeframe that was given. They completed the repair quickly & efficiently.

5.0 John L. Raleigh, NC
10/22/2019

4.5 Bruce B. Raleigh, NC
7/27/2018

HIghly recommend them....had an issue shortly after install (and paid in full) and they handled professionally and promptly.

5.0 Mitchell Y. Raleigh, NC
7/17/2018

Don't waste your time with anybody else these guys know what they are doing.

3.5 Lori S. Raleigh, NC
6/26/2018

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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