Neighborhood Windows & Doors

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3 Years In Business

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233 N Courtenay Pkwy
Merritt Island, FL 32953

https://www.myneighborhoodwindows.com/

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Residential Work
Commercial Work

Areas of Expertise

Doors and Windows

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Cost Information

Free Estimates
Trip Charge May Apply
Credit Cards Accepted

Ratings

3.8

19 Verified Reviews

5

14
4

0
3

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2

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1

5

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Showing 1-10 of 19 results

0.50 Elise A. Satellite Beach, FL

3/22/2023

Storm Windows - Install or Replace

Window installation of 5 impact windows still not complete, started on October 2022. Neighborhood Windows did not flash the opening of any of the windows prior to installation which is an important first step to prevent moisture intrusion!! Neighborhood Windows did not inspect any sheathing directly around the windows for previous moisture damage (such as to plywood) after insuring me they would do that inspection. After much complaining, Neighborhood Windows eventually agreed to remove all 5 windows and flash them. Again I had to advise them it was Florida Building Code. I am still arguing with them about the taping and caulking over the installed windows as the final inspection has failed at least three times. This has been a complete nightmare.

1.0 Judith O. Rockledge, FL

9/8/2022

New Windows

We ordered our hurricane windows on August 8, 2021. They were supposed to be installed in November 2021. Then they were supposed to be installed in January 2022. Then the windows were delivered in April 2022 and half of them were the wrong size. We are in the process of selling our home. The windows must be installed before September 30, 2022 or we will be seeking legal counsel. In addition, should we continue with your company, I am expecting a significant reduction in price due to the unrealistic delays, poor communication on your part and your inability to complete the contract within a reasonable timeframe.

5.0 Jim K. Indian Harbour Beach, Fl, FL

5/7/2022

Install or Replace Exterior Doors

It was a good experience. No issues & the door install went as scheduled.

1.0 John W. Palm Bay, FL

4/26/2022

New Windows - 6 +

I have paid and waiting on 3 windows since October 2021, everytime I call they have no answers for me, I keep asking for the owner and he's never there. I am given dates for installations and it never happens. Ashley will say to me she'll have the owner call me and he never does because he never gets the message. They are telling me to call the supplier. Is she crazy. I AM VERY STRESSED. THEY ARE THE WORST.

Response from Company:

Hi John, we are very sorry that this project has taken longer than expected. We are working with the manufactures on delivery dates and estimated times of arrival, however, they also keep changing for us due to many issues in the supply-chain impacting most all businesses right now. Ashley is communicating to you what is being told to us from the manufactures. Please understand that we want to complete this project as much as you do and only wish to do the best job possible! We appreciate your understanding and apologize for any stress or frustration- we are working everyday to get updates, push the manufactures on communication and estimated times of arrival. We too are told it will be here on a certain day, and when the truck arrives it is not and we understand the frustration. We are grateful for you and thank you for allowing us the opportunity to make it right.

5.0 Juanluis V. Orlando, FL

4/1/2022

New Windows - 6 +

This company has good communication at this time , now has updates about the delivery the Windows and insulation.

5.0 Robert C. Palm Bay, FL

2/1/2022

New Windows - 2

I went with Neighborhood and windows, after receiving three other quotes. Doug the salesperson was professional and honest, some times you have to just go with your instinct. Jack and Drake the two installers were knowledgeable, professional and very meticulous in their install. They picked up all the scraps there was nothing left behind after they left. We are very pleased with the windows and believe we made the right choice.RGC

5.0 Jean H. Mims, FL

1/31/2022

Install or Repair Doors

Completed installation of two sets of french doos and a front door. Very knowledgeable and friendly installers as well as sales and office staff . Highly recommend this company!

5.0 Lauren W. Cocoa, FL

11/1/2021

New Windows

Solid experience, highly recommended!

5.0 Kenneth W. Melbourne, FL

11/1/2021

Install or Repair Doors

Professional, detailed and thorough.

5.0 Karl C. Melbourne, FL

11/1/2021

New Windows

Great!

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