National Air and Heat, LLC

National Air and Heat, LLC has a strong reputation in the Miami area, with many satisfied customers praising their professionalism and quality of work. While most reviews are positive, it's advisable to consider the few critical reviews and ensure clear communication regarding the services you require. Given their BBB accreditation and positive customer feedback, they appear to be a reliable choice for HVAC services in the region.

I had an excellent experience with National Service Pros! From start to finish, their team was knowledgeable, friendly, and professional. Carlos and his team went above and beyond, taking the time to explain everything in detail to ensure I was comfortable and fully informed throughout the process. Their thorough approach and dedication to customer satisfaction made a real difference. They installed a new unit at my house the same day. They picked up and cleaned area when they were done!! Highly recommend!

Carlos and Angel have been a massive help throughout my experience working with them. Extremely knowledgeable in all products and services they provide. My go-to guys!

Since I was introduced to National Service Pros, I have relied on them for all my air conditioning demands and maintenance. Everyone is always so helpful from booking appointments to last minute emergencies, they get the job done! 100% trust and recommend

I was having ductwork issues at my home where certain rooms weren’t cooling enough. I reached out to Angel at National Service Pros and they sent out a tech right away to find out what was the issue. Turns out my ductwork was really old and falling apart. After giving me a detailed estimate and a description of the work involved I decided to hire them to replace the ductwork. They did the work cleanly and efficiently in one day. Everything came out as promised and my rooms are cooling way much better. I recommend Angel at National Service Pros for anything you may need with your ac.

I reached out to National Service Pros for a recent issue with my ac. They came out fast and repaired my ac the same day. I spoke with Angel and he was very helpful and knowledgeable on the phone. Tech worked cleanly and pretty fast. I recommend them to everyone as their service was definitely more than 5 stars!!!

Initial Inspection and getting the invoice service went well. All the equipment and services were explained well to me over the phone and the individual who came over for the inspection even contacted his manager to translate, however when the day came for the equipment to be replaced, the two service technicians showed up late upon given the 4 hours scheduled show time window. When they arrived they, they then left 10 minutes later, but did not explain why (due to language barrier) and did not return for another hour and half. When they did come back, I then assumed it was because they did not have the right parts. After that everything went well, they were quick and even cleaned up after themselves. The reason I picked this company was because the effort the first service technician made to try to communicate with me. But did not receive that on the back end. Overall great service, and my AC grill is fixed and no longer destroying my ceiling. I will continue to work with this company.

The technician did an excellent job repairing my central air cleaner. They quickly diagnosed the issue and explained the problem in clear terms, offering a straightforward solution. The repair was completed efficiently and with great attention to detail, leaving the system working perfectly. Their customer service was polite, professional, and respectful of my time and home. They arrived promptly, communicated well throughout the process, and cleaned up after the job. The pricing was fair, and there were no surprise costs. Overall, I?m very satisfied with the service and would definitely recommend them to others.

I had an exceptional experience with Luis at National Service Pros today. When our AC broke down unexpectedly, he arrived promptly and immediately impressed me with his friendly disposition and professionalism. Luis clearly explained the work that needed to be done and provided thoughtful, appropriate suggestions for services without making me feel pressured or taken advantage of?a rarity in this industry. Additionally, Angel, who scheduled our appointment, was incredibly helpful and efficient in getting a technician out to us as soon as possible. Their teamwork and dedication to customer service were evident from start to finish. I highly recommend National Service Pros for anyone in need of HVAC services. If you?re lucky enough to work with Luis and Angel, you?re in great hands!

National Service Pros came to our home and I was very impressed with their service and professionalism. After calling two other companies that just pushed new systems and didn’t care to fix the issue, this company gave us options and we felt comfortable with our decision. Issue fixed. Family comfortable again. Highly recommend.