My Electric Works, LLC

They were great! Came in, diagnosed the problem, and got it fixed in less than an hour!

L

Great on customer concerns and quick to offer salutations

They were on-time and the were efficient.

Overall we had a negative experience with My Electric Works. It started in Nov of 2021 when they replaced our box, we thought everything was all set but when we went to have our furnace replaced by another company they mentioned we did not have permits for our electric box. We reviewed the invoice for th work done by My Electric works on the box and noticed we paid for permits but never received. So in April of 2022 we called back, they then came out to label box which also was never done and found wires that had not been grounded properly in Nov 2021 so fixed that as well. Finally after 5 months we got the permits we had paid for originally. Then we had an issue with our living room light switch while replacing the switch where it had stopped working. We decided to give them another chance and called to have them come out to look at it. On the phone call to set up the service visit there was no mention of a diagnostics fee or an increase to the diagnostics fee. Once the technician arrived, he told us that just for diagnostics it would be $250 charge which was over a 100% increase from the fee we had paid 5 months ago. As he was already at the house we agreed since we thought the issue would be resolved. When he told us he would not be able to fix the switch without tearing out the drywall on our entire living room ceiling (which we do not want to do) he left with nothing better then when he arrived. So we had paid $250 for nothing to be fixed. When I called to complain about this exorbitant fee and ask why we had not been made aware of it during the scheduling call and to understand why it had increased so much we were told sorry this is the way it is. Very unhappy with my experience and with their customer service.

I called late on a Thursday and they had a guy out to my house the next day. was having issues with electric supply to my furnace and Ivan showed up to fix the problem. Thought it was going to be an expensive fix but was pleasantly surprised. Ivan sat me down and showed me what was not connected properly and how he can fix the issue. Ivan was very concerned about my worries and did what a true professional does to insure i understood the whole process. I would recommend Ivan and myelectricworks to anyone that needs a true professional to fix any electrical issues you may have in your home.

They arrived promptly and did a great job hanging ceiling fans and updating my electric panel box.

The two professionals Alex and Tim from myelectricworks worked very hard to update my electric box. Their work was second to none. I am well satisfied. They were prompt and courteous the whole day. I would definitely recommend asking for them by name and continue doing business with electronic works.

They are fantastic,, on time, high quality of work, recommend to all.

Quick to respond