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38 Years In Business

Company Details

Contact

2902 Furman Ln Apt 202
Alexandria, VA 22306

Hours

  • Mon: 9:00 AM - 8:00 PM
  • Tue: 9:00 AM - 8:00 PM
  • Wed: 9:00 AM - 8:00 PM
  • Thu: 9:00 AM - 8:00 PM
  • Fri: 9:00 AM - 8:00 PM
  • Sat: 9:00 AM - 5:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Chimney or Fireplace - Clean Inspect Repair Rebuild
  • Dryer Vents - Cleaned Repair Moved
  • Antique fireplace restoration and converted to gas
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.5
142 Verified Reviews
  • 5
    113
  • 4
    16
  • 3
    3
  • 2
    3
  • 1
    7

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 142 results
4.5 Cindy C. Springfield, VA
11/26/2022

He was very nice and able to get do my inspection and cleaning in a timely manner

5.0 Joe M. Vienna, VA
10/19/2022

Straight forward enough. Had some issues figuring out the gas fireplace and the gas feed, which to his credit is not that straight forward. Easy to schedule and coordinate with. Happy with Tom’s service, would recommend.

5.0 Bob S. Burke, VA
10/3/2022

Responsive, came the next day. Cleaned the chimney and gas logs very thoroughly. Left no mess. Courteous and professional.

4.0 Tami S. Lorton, VA
8/31/2022

Good work!

5.0 Stephanie K. Annandale, VA
8/23/2022

Timely, excellent service & well priced, I would hire again.

5.0 Lynda A. Sterling, VA
7/5/2022

Very responsive. Quoted costs before performing any work or additional work required. Our job was not an easy one and difficult to access.

0.50 Susan R. Alexandria, VA
6/24/2022

Do not hire. I hired him to clean and inspect the fireplace and he said he would do a dryer vent inspection for free. He turned the fireplace on and went outside to look at the top of the chimney and never touched one thing inside of the fireplace and that cost $130. He went downstairs to inspect the dryer vent determined he needed to clean it out and started the job without giving us a price or asking us if we wanted it clean. He told us it would be over $200 to clean the dryer vent. He was extremely rude and disrespectful and did not do what he told me he would do when I talked to him over the phone.

Response from Company:

An inspection is 130.00 that includes the fireplace, chimney and dryer vent exhaust. After inspecting the units I returned to you and told you the fireplace is fine but the dryer needed cleaning. The cost was 99.95 plus 5.00 per foot for how ever long the run of the dryer was and I wouldn't know how long the run is until I cleaned the run so I can count the rods but there would be no 130.00 inspection fee. You said ok and I cleaned the dryer exhaust. So honestly I don't know where the communication broke down. The exhaust was full of lint. Dryer exhaust work by volume not pressure. You shouldn't let your exhaust get more than 1/4 inch build up at the dryer and yours was well beyond that at the termination outside. 200.00 was a good price for what was performed.

5.0 Margaret L. Falls Church, VA
5/11/2022

Expensive but it was a tough job he did a good job of cleaning out a dryer vent in a condo unit that probably ever been cleaned before.

3.0 Ranveer A. Aldie, VA
3/17/2022

This guy suggests a base price and per foot length of the cleaning pipe that goes through the vent, if the exterior vent requires for the ladder height to be greater than 22feet. He uses my patio to leverage his small size ladder , but charges me for per foot length. In addition since there is a clog as part of cleaning, he charges me a $$$ for clog removal totaling to a ridiculous bill. If the job is meant for vent cleaning how does it matter if there is clog or no clog. They use gimmicks to get you sign up initially but leave you with a big bill, unfortunately.

Response from Company:

I am sorry you were not completely satisfied with my service. There were issues with this particular job. When I arrived I went over the setup cost and per foot cost of the run and the ladder charge. I explained that I don't know how long the run is until I clean the pipe because his pipe was hidden and he did not know where his pipe was exhausted out too. He agreed. So I turned the dryer on went outside and no exhaust vent was open indicating the dryer exhausted out the roof. So to lower the cost of the ladder charge my assistant and I hoisted the extension ladder up to his deck then got on the roof and discovered there is no exhaust vent on the roof. So we removed the ladder from the deck then got a second taller extension ladder and put it on the side of the property and had to position the ladder twice to find the exhaust termination the vent was not opening at all because the pipe was 100% blocked. I notified him there would be an extra charge and I did not know how much because I have had clogs that didn't take extra time or equipment to unclog and I didn't charge extra, but his pipe turned out to be clogged the whole run and was loaded with water. I have had a clog that required going in through drywall and the job took 12 hours to complete. There was a clog charge that was nominal. I did not really charge him for the ladders at all I added the words "and ladder" to the line for the clog charge on the bill because I did not want to open that can of worms again. There could have been two ladder charges. I do not use gimmicks and I do not upsell items to customers that they do not need.

4.0 Nancy W. Alexandria, VA
3/3/2022

They did a good job!

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