Mr Handyman of Fort Washington, Clinton, and Waldorf

4.5
140 Verified Reviews
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91% Recommended

20 Years In Business

Company Details

  • Verified Licenses

Contact

19011 Croom Road
Brandywine, MD 20613
http://www.mrhandyman.com/ft-washington-clinton-waldorf/

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 8:00 AM - 1:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
100 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Handyman Services
  • On-Time Completion
  • Excellent Customer Service
  • 100% Satisfaction
  • Small, Mid-sized and Large Projects
View All Offerings and Cities Served

Cost Information

  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.5
140 Verified Reviews
  • 5
    104
  • 4
    21
  • 3
    7
  • 2
    3
  • 1
    5

Highly rated for

  • Quality
  • Customer Service

Reviews

Write a Review
Showing 1-10 of 140 results
5.0 Charlea R. Fort Washington, MD
11/27/2023

They work quickly. Their customer service is impeccable. And, their prices are ridiculously AFFORDABLE!!!

5.0 Keri P. Bowie, MD
2/14/2023

.

5.0 Alan M. Laurel, MD
7/9/2020

James from Mr. Handyman was great to work with. He's a honest man and made sure he did the job right. He takes pride in his service. Highly recommend him.

Response from Company:

Thanks very much for your review. Glad that you were pleased with our service.

5.0 Salvatore (sal) C. Annapolis, MD
4/27/2019

Very professional. High Quality work.

Response from Company:

Very glad to know that you were pleased. Thanks for letting us know!

5.0 Tiffany F. Odenton, MD
3/21/2019

Response from Company:

Thanks for the 5-star review! Please let us know if you need any additional service.

4.5 Betty T. Bowie, MD
2/23/2019

My entire entire experience was a positive one.

Response from Company:

I love your comment and thank you for all the 5 stars - next time we'll want to get that additional 1/2 star on the overall score! Something to shoot for!

5.0 Tina L. Bowie, MD
2/16/2019

Terry was great. He quickly made the repair and was very professional.

Response from Company:

Thanks for your comments. I will be sure to share them with Terry at our next staff meeting.

5.0 Oluwafunmilayo O. Glen Burnie, MD
1/27/2019

Response from Company:

Thanks for the 5 star rating. We are glad that you were pleased with our service and look forward to working with you again soon.

1.0 Jan N. Severna Park, MD
12/3/2018

Came on time, told me what he would do and then took 3 hours to FINISH putting up a ceiling fan and changing out an outside light. Never got the fan finished. Cost a small fortune.

Response from Company:

Very sorry that this customer was not pleased with the work, but some clarification is in order. The completion of the ceiling fan included removing a junction box and patching drywall. We installed cross bracing in the cabinet under her sink, which required removing the garbage disposal. Quality work takes time. The cost was $400.

1.5 Homeowner H. Gambrills, MD
8/13/2018

Called company multiple times between visits with mild but growing concerns before giving up and calling bigger company to finish job. Our whole reason for going with a handyman service was because our requests were small and we didn't want to pay the cost of a more specialized company for simple work. But larger company finished and even had to correct some of the work, but he did it for fraction of what another visit from Mr. Handyman was likely to cost. And we were told by tech from larger company, that he knew of similar practices where the tech is encouraged to make excuses to drag out the work to up the overall cost on low cost jobs, otherwise, he couldn't explain why the work was so hard for even the most basic tech to complete. He also said companies sometimes only send their best techs to the jobs that will make them the most money. We went with Mr. Handyman because of all the positive reviews, but we ignored the negative ones, but after our experience, we read the negative reviews from another websites, in full and realized they sounded a lot like our experience. Shoddy work. Took too long. We also noticed the owner invites the dissatisfied customers to call him to resolve concerns, but many of those reviews aren't updated to let you know how the complaint was resolved by either the owner or the customer. Companies work very hard to ensure their positive reviews outweigh their negative ones to up their stars purely through weighted percentage, so be careful if you are only in the habit of looking at the overall company rating to make your decisions to hire people. Word of mouth is still the best bet.

Response from Company:

Very sorry that this customer had a bad experience. I would like to research this job to better understand what happened and try to correct it, but with only a first name a city to go on, I have no way to look it up. In similar circumstances, I do indeed ask customers to call me. I do not have the opportunity to come back and update the review unless the customer does first (only one response per review is allowed by most of these websites). But if we do sub-par work, then we correct it. That's why we have so many positive reviews and so few negatives - we don't claim to be perfect, but we are honest and we are fair. As for the disparaging comments made by a competitor. Really? Sorry, but that bit of hearsay is inaccurate and lacks credibility. I do agree that word of mouth is the best way to choose a contractor. It's the biggest source of new customers for us.

Showing 1-10 of 140 results Showing 0 of 0 results
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Photos

Mr Handyman of Fort Washington, Clinton, and Waldorf
6
Bathroom Uplift
7
Mr. Handyman

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