HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process24 Years In Business
Company Details
- Bilingual
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 8:00 PM
- Sat: 10:00 AM - 5:00 PM
- Sun: Closed
View All Details & Credentials
Service Details
Areas of Expertise
- Long Distance Moving
- Out of State Moving
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 1-10 of 94 results
1/26/2023
Quick & friendly.
12/17/2022
Are used moving a PT to help me with finding a mover to move me across the country. At first they were great and very reliable to work with until you pay them. I went back to them after the mover that they contracted to work for me damaged thousands of dollars worth of equipment. Their response was you have to deal with them and will try to mediate but we canâ t help you stay away from this company and find a company that more reputable do not pay attention to the reviews as they are fraudulent.
Response from Company:
Our sincerest apologies, but this review is completely false. Moving APT is the one who, upon being advised that the customer had a complaint regarding their moving company, contacted the Claims company, and set up an account with them so the customer would be able to file their claim through us rather than having to go through their moving company, had the Claims company process the customer claim, and offered to pay for the customer's claim ourselves so that they would not have to go back to their moving company. We are truly surprised by this review, as Moving APT has been the one assisting the customer throughout the entire process. Our offer still stands for the customer if they would like. They may get back to our Customer Service Department at [email protected]
11/15/2022
They were great!!
Response from Company:
Thank you so much, Jim!
9/11/2022
They are to refund $30 for every day after 30 business days. They now owe me a refund of $2010 and who knows when I will get my goods.
Response from Company:
Please note that Moving APT was the customer booking agent. The customer goods were contracted with and transported by a different company, which is the company that the customer seems to be referring to in this review. Moving APT has contacted the customer and has offered to have the Claims company process the customer claim through our account, and we have offered to pay for the customer claim compensation ourselves as a courtesy.
6/14/2022
Jackson kept us informed and checked in regularly. Very friendly. They were careful with our belongings and did pickup and delivery on time. The extra help hired to load and unload worked hard and were careful with our belongings.
Response from Company:
We are so glad to hear Morgan! Thanks so much for taking the time to leave a review!
5/25/2022
on time, careful with my property and effecient.
Response from Company:
Thank you, Mark! We really appreciate the feedback! Good luck in your new home!
4/26/2022
Boxes poorly marked. Took a month for my things to arrive. Did not keep me updated.
Response from Company:
Moving APT apologizes that you experienced a delay with your movers. We are happy to get you compensated for the delay if they have not provided compensation for this. Our Customer Service Department has reached out to you in order to assist.
4/19/2022
Never go with a broker, they help you get a truck to transport your furniture but have no control with the drivers or delivery of your things. You have to go thru them to get in touch with the driver and the drivers are paid separately. So what the office says and what the driver wants are not the same.
Response from Company:
Moving APT apologizes that you had a negative experience in your move. Unfortunately, we are unaware of who this is, as we do not have anyone by this name in our database. Please contact our Customer Service Department at [email protected] so we can understand what happened and better assist. Thank you.
4/1/2022
Alex Martinez was A1 in service. Respectful, knowledgeable, competent, clear, working through the whole process with me I feel confident I made the right decision regarding furniture moving.
Response from Company:
Alex is one of our best! Thank you so much for the review David!
3/17/2022
It has taken me 5 months and the intervention of the state (North Dakota) Attorney General to get the move resolved and my household goods returned to me. I would not recommend Ryno Movers to anyone no matter what move they are considering.
Response from Company:
Our apologies, but we are not Reno Movers. Please make sure that you are reviewing the correct company. If you are in fact a customer of Moving APT, please contact our Customer Service Department at [email protected] so we can help, as we have no one by this name and do not know who this is, or there may be a mistake in this review. Thank you.
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