Morgan Exteriors of Orlando

Expensive, but product, workmanship and service is outstanding

The office staff were professional and responsive, but the remodel was contracted out. The cabinets were a clunky design, rough edges, shelves with cheap and hard to adjust hardware, paint cheap and already wearing off. The installer was very good and went above and beyond to work the cabinets into my kitchen, but it took longer than expected due to design issues. Was offered a front door replacement, but the salesman did not talk about hidden costs (permit, modification for a cat door or peep hole), so this was almost more expensive than the kitchen remodel. Loved the granite counter though!

Be warned: If I could give zero stars I would. This is Morgan Exteriors, after at least two failed inspections. The crew is not Morgan employees, they are sub-contractors naming Morgan as additional insured. After more than three thousand dollars in damage, I have not been made whole as stated below from Ben L. When I questioned their bill and put a previous review. Susan and Kirk Morgan threatened me. Sorry, this is truth, no lies, and would not be considered slander. I say bring it! Morgan will lose! I have 43 emails, and over 100 photos of poor workmanship (failed sheathing inspection for using drywall screws and staples, another failed inspection for single nailed trim) From Ownership to actual employees this company is rude, threatening, and does not care. These people are liars! See below, I have been thinking about my conversation with Ben Love. Dropping a bomb in conversation is not swearing at him. The word was never aimed at him, but at answering his silly question. Ben is in the wrong business if he feels the need to scream at a customer for using profanities. I have engaged another company, Plummer paint for painting replaced garage door, expense on top of the door, and installation. I will be purchasing and paying a contractor to replace my shed tomorrow. The removal and assembly will run more than expected. Also, the $2,200 garage door is going to be $400 more to paint with the correct materials. The cost is going to be higher than first expected due to contractors' pricing. Just the door and shed and screens are at $4,050. I have more contractors coming next week for estimating the remainder of your damages to my home. Before Ben flips out screaming at a customer maybe he should put himself in my shoes. This is my home. That is why I am being in your words aggressive. All Ben needed to do was fulfill his promise to call me before the closing of business yesterday. I have been forced to engage contractors to remediate your damages and will add a reasonable charge for my time at an hourly rate. Morgan response: Dan, sir, I apologize if I came off crass earlier, I have nothing, but the best intentions for your house in mind and we will get you made whole expeditiously and your job will shine. In regards to the workers, in the state of Florida, Morgan Exteriors insurance company requires that all of our workers be independently insured under their own entity. The siding crew that was at your home today has his own insurance under his own company, name but has done work solely for Morgan Exteriors as an in-house contractor for 4 years now. We use our own contractors that are independently licensed and insured per the agreement with our insurance company. Thank you.

.

Do not waste your time or hard-earned money on this company! I ordered windows in july 2020. It is now march 2021 and the project is still not complete. Took my money and ran! Thieves and liars...

Good pricing and was on time and craftsmanship was excellent

I have been waiting since July, over 3 months, for my project to start...To this day! I just got off the phone and they still do not have my windows! I need an explanation! I could have had someone else install my windows in a week! I paid cash and their service is very slow! I am in a hurry to rent out the property! This waiting period has caused me to put off so many opportunities for renters.

Expensive but high quality products and Installation .

Kept me informed finished project on time very satisfied