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Learn about our screening process82% Recommended
47 Years In Business
Company Details
- Bilingual
Hours
- Mon: —
- Tue: —
- Wed: —
- Thu: —
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Achievements
Service Details
Areas of Expertise
- HVAC
- Plumbing
- Electrical
View All Offerings and Cities Served
Reviews
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Showing 1-10 of 699 results
1.0
Mitra S.
Silver Spring, MD
1/11/2023
We had no issues with our new heating system until Michael and Sons services tuned it up for the first time in October 2022. Because the technician could not find any issue with our heating unit, he tried to sell us a membership for future services. We did not wish to do so. Soon after the tune-up, we had problems adjusting the temperature until the heating system stopped working on November 24th, Thanksgiving Day. We called Michael and Son, and the same technician showed up after several hours. He stated that he wanted to be alone. Still, my husband followed him downstairs. He noticed that, without any inspection, the technician removed the hot surface ignitor, claimed it was broken, and replaced it with another part. However, he refused to give us the broken part and claimed that there was another issue with our heating unit, which required us to purchase a part for $900. He added that none of these could have happened if we had purchased a membership. When we refused to order the $900 parts, he threatened to remove the ignitor he had already installed. He left our house only when I called the shift manager and reported the situation. Due to the nature of our situation and the cold weather, and we were hosting our guests for Thanksgiving, we had no choice but to pay a $729.14 bill for such a suspicious service we received. The business has yet to respond to my emails and phone calls about our complaint.
1.0
Roy T.
Brooklyn, MD
8/11/2022
Meeting with the original project manager was great. Told them what i wanted and we were off. The techs on install day decided to install however they wanted. I wanted upstairs vents on ceiling and they did 1 ceiling and one floor. Made a hole in the living room floor also for a vent. Ran water drain lines wrong and failed inspection for 2 years now.... they send someone to look then ignore you the rest of the year. The crew I got was not worth spending 15k when i received a 5k job...
5.0
Steve C.
Clinton, MD
8/4/2022
Great…lesson learned!
1.0
Leah H.
Baltimore, MD
6/6/2022
Had a AC tuneup completed on 4/19 on 5/21 It was not working because of elements on the inside and outside. $203 for nothing and then I had to pay my warranty company $660. Not good, not good at all.
5.0
Coleman R.
White Plains, MD
5/19/2022
Technician was courteous, knowledgeable, and did not attempt to include extra work.....performed only the work requested.
5.0
Van R.
Bowie, MD
3/4/2022
Good
5.0
Donna G.
Bryans Road, MD
2/26/2022
Absolutely perfect. Saved me a lot of money!
5.0
Percel A.
Upper Marlboro, MD
2/1/2022
They were able to replace my HVAC system and Water Heater, in four days. The installation was quick. The technicians were cordial and professional.
5.0
Angela W.
Riverdale, MD
1/21/2022
Very professional. Worked quickly. Gave estimate, options and repaired on same day.
4.5
Devi T.
Gaithersburg, MD
1/18/2022
Very expensive. They didnt even offer a discount for a senior citizen on a fixed income. It was very expensive. The work that was done was excellent.
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