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Learn about our screening process

27 Years In Business

Company Details

  • Verified Licenses


  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: Closed
View All Details & Credentials


Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Water Treatment & Softeners
  • Well Pumps/Sump Pumps/ Recirculation & Irrigation Pumps
  • Water Heaters
  • Drinking Water Solutions
  • Pipe repairs, fixture installs, garbage disposals
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted
  • Free Offer

    Free Offer! Get basic water analysis free when you schedule ...

    Claim This Deal


75 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 75 results
5.0 Michael P. Fairfax Station, VA

Steve Heiser was the assigned service technician. He was on time and did a thorough job. He explained the maintenance being performed and advised me on the overall condition of the system. I would definitely use this service again.

5.0 Ellen O. Front Royal, VA

Technician was very courteous and professional.. Promptly showed up and was completely done in very short time. This was a service on current unit.

5.0 Deborah W. Haymarket, VA

I have had the absolute best service from this company since I purchased my first water softener system and reverse osmosis system. I had to replace the reverse osmosis system due to damage sustained in a whole house fire loss. Jay the technician was friendly and reliable and did a great job. The staff I spoke to regarding my system could not have been more professional and helpful. I am a fan.

5.0 Lee D. Vienna, VA

We had a small leak in our system and we needed help from Mermaid, who installed the system. Jay came to the rescue! He immediately spotted the issue and had all the parts and the skill to fix the problem. Jay, our service tech was a joy to work with. Friendly, courteous and knowledgeable, Thank you for stopping the leak!

5.0 Bruce W. Stephens City, VA

Knowledgeable and professional.

5.0 Rodger H. Fairfax, VA

Know the difference between systemd

5.0 Julie F. Ashburn, VA

Jay was very professional and helpful. We were very happy with Mermaid.

5.0 Mike E. Fredericksburg, VA

Superb service and they stayed until it was exactly how we wanted it! Excellent all around!

5.0 William H. Clifton, VA

Great service.

5.0 Alicia G. Waianae, HI

Kody was very thorough and explained things very well to first time well owners. Thank you Kody for taking the time to answer all my questions and concerns and then letting me video some of the process for future references. Would definitely recommend and continue to use this company! Thank you, Mark and Alicia


Mermaid Water II
Kinetico System Install
Commercial Install
Kinetico City Water
Kinetico Softener Install

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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