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HomeAdvisor Screened & Approved

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Learn about our screening process

18 Years In Business

Company Details

  • Bilingual

Contact

2305 Quartz Ct
Raleigh, NC 27610

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Cost Information

  • Free Estimates

Ratings

4.6
15 Verified Reviews
  • 5
    12
  • 4
    2
  • 3
    0
  • 2
    1
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 15 results
4.0 Samantha S. Raleigh, NC
2/9/2020

They were able to finish my project on a short notice however, they took a long time, showed up late, twice and damaged my bathroom tile. They also told me that the flooring would be able to flow into the other rooms but that's also inaccurate I either have to put in t molding for each door or have part of the flooring pulled up and redone. That said, they were very nice but the workers are limited in English so be aware of that ahead of time. His coworker will call and talk to you if there are any concerns that can't be translated well by the workers. I would have given 4.5 or 5 stars had they admitted they hit my tile, but I found that on my own after they left. Again, they're hireable short notice, they will work until late hours of the night, they are very nice and did a good job but did damage my tile without telling me so just make sure to look extra hard before they leave if saws are used.

Response from Company:

We are sorry to know the issues Samantha. Please feel free to contact us back to make appropriate repairs needed to make you satisfy. We are just learning here about the tile issue. We will be happy to take a look and help you with that.

5.0 Nisha T. Cary, NC
9/26/2019

Response from Company:

Thank you for your feedback!

5.0 Patricia S. Cary, NC
6/25/2019

Reniery and his crew have done an amazing job with a multitude of pre sale projects in our home. Very good work ethic and fair pricing. I have yet to hear him say that he can t do something! Mercury renovations is exactly what we needed and we will continue to work with them. We recommend them highly

Response from Company:

Thank you very much, you are an awesome customer.

5.0 O W. Cary, NC
6/25/2019

Great work, awesome to work with!

Response from Company:

Thank you, it was very nice working with you.

4.0 James R. Wake Forest, NC
5/5/2019

Really good people, will work with you on pricing and schedule.

Response from Company:

Thank you, we really appreciate your business.

5.0 Eleanor R. Cary, NC
3/17/2019

Clara is very responsive while her husband Reny is easy to work with. Their workers are also neat and reliable

Response from Company:

Thank you for your feedback. We truly appreciate your business. Thank you for trusting us.

2.0 Matthew P. Wake Forest, NC
2/6/2019

Went over on original proposal and agreed contract. Job took way too long, and I had to pay additional for things they should have budgeted for. Simple communication with the worker was difficult, spoke very little English, has to use Clara to pass communication to him. Cannot recommend with good conscience.

Response from Company:

Thank you for your feedback it help us improve our services.

4.5 Paul M. Raleigh, NC
10/23/2018

Responsive and dependable.

Response from Company:

Thank you for your business.

4.5 Amir T. Cary, NC
9/25/2018

Reny did a great job installing tiles around my new fireplace. I recommend him to anyone who needs to hire a pro with a fair price.

Response from Company:

Thank you, it was our pleasure working with you.

Photos

New office flooring
New bathtub in Cary
Bathroom new tile
Bath remodel

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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