Majic Window Company

We had 7 windows and a 8' door wall replaced. There were 4 men in the crew. It took them about 3 hours to complete the job. They made sure everything was cleaned up before leaving. They did an awesome job on the install.

Excellent installation crew; they worked like a fine-tuned machine. Professional, efficient, friendly and quick. Same experience when communicating with the salesman and all business dealings.

Company was great and we our considering them for the roof. Thanks Keith

Open app Your location Majic Window 30580 Beck Rd, Wixom, MI 48393 Window installation service Andrew Wilson 24 points a minute agoThe salesman for Majic fraudently misrepresented the terms of our contract. I asked him numerous time that, if the quote he was providing would include the cost of decking. He assured us that it would. 4 days after the install was complete, the company called me, to inform me that they used more OSB than they quoted me for, and that would be an additional $1820. They then proceeded to pressure me into payment over the phone because I said I would like think on how to pay the amount. When I communicated my issue to them regarding how to contract was presented they responded that their salesman circled the section of the contract. If I were to tell a client they had collision coverage numerous times, but circled on the contract they only had PLPD, I would still be misrepresenting the contract. Majic provided me with photos of the roof to try and back up their claim. I'm not a roofer, so I reached out to roofers I know to examine the photos. Majic is claiming they installed 28 OSB boards. The roofers I spoke to, say from the photos it looks like they only installed 11. So I communicated this to Majic, and said I'd be willing to pay for 9 boards, as the contract only covered 2. They never responded. I then received an email from the financing company for this project that an amount of 15,345 was approved, with the memo from the merchant that this was the final price plus the extra wood. This being exactly $1820 more than the agreed $13,525 on my contract. It's mind blowing that a company that claims to be upstanding would operate in such a dishonest manner. Especially considering the salesman knew I was a disabled veteran.

They cut out a window and stold the screen. then denied any responsibility. we told them about the screen but didn't realise they prepped the window for replacement unrill rain started poring in. After multiple phone calls without returns, I They said I couldn't prove it was them. Nothing Iwas wrong with the window before they showed up.

This company is terrible

First of all, I have rated this organization with 5 stars. The product is first class, the installation team was very professional and did a superb job. 16 windows in 6 hours was quite impressive. However, there is a slight downside. (not enough to reduce their star rating but a slight concern). I had read several reviews stating that installation schedules had been delayed multiple times. As we were due to move furniture and remove all window treatments I wanted to confirm the installation date. The day before the scheduled appointment I left voice-mail messages for the installation group, the scheduling group and Sales. I have not received ANY replies, either before install or after. Consequently we had not removed all window treatments on the scheduled date, so when the crew (did show up it was a bit of a rush to do that. This lack of communication does not bode well if we ever need to get in touch for possible warranty work. Having said that, we are delighted with the job done.

Austin and his crew were phenomenal. On time, very pleasant., hard working and spotless clean up. Couldnâ t get any better!

Austin and his crew of Joe and Patrick were so professional and courteous. Everything is done 100% . My new windows look great. I also found out that Patrick is a Navy veteran. Thank you for your service sir.

Billy's crew did a great job!! They took out a large block glass window on the 2nd floor, which was a tedious time consuming job. They replaced that opening with 3 new windows. They also replaced 2 sliders doors in the basement. The whole job took only 6 hours. I expected it to be at least a 10hr job. The crew was very respectful. They put drops cloths on the carpeted stairs as they were constantly in and out of the house. I never heard complaining or any negativity while they worked. They seemed to enjoy their job while doing quality work. I would highly recommend Billy's crew.