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11 Years In Business

Company Details

  • Bilingual

Contact

120 Cumberland Park Drive
Saint Augustine, FL 32095
http://www.maidpro.com/stjohns

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun:
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Maid Service
    • Post Contstruction Clean Up
    • Beach Rentals
    • Move In/ Move Out Cleans
    • Apartment Complex
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.5
    75 Verified Reviews
    • 5
      63
    • 4
      4
    • 3
      4
    • 2
      0
    • 1
      4

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 75 results
    5.0 Loretta P. Saint Augustine, FL
    3/19/2021

    We have used the maidpro service for several years now. They clean our home twice a month and the job they do is professional, thorough, and always leaves us happy that we have them cleaning our home. I highly recommend this estsblishment and the excellent home cleaning service they provide! Don't know what we'd do without them. Doug and Loretta Palmer

    Response from Company:

    Thank you for your review. We know this year has been difficult for everyone and we know as well how valuable it was to still continue to work and deliver great service during such challenging times. Your appreciation is so warmly received and we thank you for letting us know how much you value our good quality and consistent and dependable service. Please know our appreciation is just as equal if not greater to you to have continued your service and keep us working knowing there were challenges in place for us all. Working with us to social distance and of our wearing masks and gloves during the cleans. We can't thank you enough and we look forward to a long-lasting relationship with you as well and greatly thank you for your business.

    6/4/2020

    Harold did a great job cleaning my carpets and the customer service was excellent, The company kept me informed email and phone call. They responded quickly. My carpets look so much better. Thanks Maidpro

    5.0 Katherine F. Fleming Island, FL
    1/31/2020

    They are professional and take their work seriously. Made a difficult job look easy.

    5.0 Sara S. Saint Johns, FL
    12/4/2019

    High quality cleaning, great value, honest and hard working individuals, highly recommend this company for all your home cleaning needs.

    11/20/2019

    This is a mismanaged company where too many people answer your phone calls and requests. I had requested 3 hours of work for my home which the company charged 97 dollars on my credit card for 18 months that I authorized them to. I requested a half hour more time to do my newly remodeled downstairs for a couple of weeks, but then I said to just put me back to my usual rate as I will clean that myself. Somehow, the company, who has control of my credit card, starts taking away a half hour and bringing me down to $82.50 for 2 and a half hours of work when I still need three hours to have my home adequately cleaned as I always had done. I tried to get the girls to understand that I had always signed up for 3 hours of cleaning time but every worker in this company I had barely spoke any English, only Spanish, and , as a result, they did not do a good job because they did not know how to utilize their skills matching to particular situations and needs of the client. This company was not as much concerned with its customers needs as it was with siding with their employees who did not want to work the established 3 hours of work we had contracted for on their last cleaning job on a Friday afternoon.

    Response from Company:

    This is not true. Ms. Andrea C. called and requested only 2.5 labor hours of work for $82.50. She agreed that we would only do part of the house (this was confirmed in writing to her) but when the team arrived, she would force them to do the entire house. We addressed this with her a few times, and she was nice to the office but belligerent and demeaning to the crew. If the crew did not do as she said she would send bad reviews/comments to the office about them. After this happening 4 times we told he were choosing not to service her home anymore. At this time, she started using profanity, telling us she would put bad reviews wherever she could, etc... All the calls into the office are recorded. I am sorry that she felt there was a miscommunication about timing and cost and would hope that she knows we appreciated her business during the time of service with her.

    4.5 Bernard S. Jacksonville, FL
    11/3/2019

    Great job. Could not have expected a better outcome from any other company!

    10/14/2019

    Great work and very professional

    10/3/2019

    This was a move-in cleaning for a newly purchased home, which was very neglected. The ladies did a fantastic job! They were professional, efficient and friendly. Setting up the appointment was fast and they proved to be quite flexible, as this was a gift from our realtor, and we needed to make special arrangements for payment. I will be using them again!

    5.0 Elisa W. Saint Johns, FL
    7/19/2019

    MaidPro St. Johns helped get my home looking, feeling, and smelling amazing! I had an immediate project and they were kind enough to fit me into their schedule at the last minute and provided such an excellent service! Highly recommend!

    Photos

    MaidPro Saint Johns

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