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Learn about our screening process

20 Years In Business

Company Details

  • Bilingual

Contact

910 Beau Dr #302
Des Plaines, IL 60016

Hours

  • Mon: 7:00 AM - 5:00 PM
  • Tue: 7:00 AM - 5:00 PM
  • Wed: 7:00 AM - 5:00 PM
  • Thu: 7:00 AM - 5:00 PM
  • Fri: 7:00 AM - 5:00 PM
  • Sat: 8:00 AM - 2:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Clening -Weekly,by weekly & Monthly
    • Carpets or Rugs
    • Deep Cleaning
    • Move in Move out Cleanig
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates

    Ratings

    4.4
    152 Verified Reviews
    • 5
      109
    • 4
      25
    • 3
      8
    • 2
      5
    • 1
      5

    Highly rated for

    • Customer Service
    Showing 1-10 of 152 results
    4.0 Nada V. Chicago, IL
    11/14/2022

    1) She gave a final quote before starting the job, after viewing the premises to be cleaned. 2) Kept in touch with the customer during & after the service completion!

    5.0 Sean K. Chicago, IL
    10/13/2022

    Lenka has been very responsive, reliable and done a thorough job!

    5.0 Jonathan A. Chicago, IL
    10/11/2022

    On time, efficient, and does a great job. I would not hesitate to recommend this to another person

    5.0 Phillip C. Chicago, IL
    10/4/2022

    Lenka is super reliable and does great work. I will be using her service in the future.

    5.0 Amy P. Chicago, IL
    6/3/2022

    Lenka is great! Sheâ s extremely reliable and does a great job. We are pretty messy and she tackles it without complaint.

    1.0 Brandon D. Chicago, IL
    6/2/2022

    On the phone, I asked for a deep clean as we are showing the condo for sale. What I got in person was a light clean. Essentially, paying someone for two and a half hours worth of work should not then require me to go back over and clean up after them. The bathroom looks good. The toilet and floor look fine. However, there was a noticeable line in the shower where the shower was cleaned and where it wasn't. The windows were cleaned inside and out and look good. The window sills less so, because our vaccuum died. If she brought her own, this wouldn't have happened. I requested on the phone for the cabinets to be wiped down and the inside and outside of the fridge and stove to be cleaned. The interior of the stove was cleanerd but the fridge interior was not cleaned. Additionally, the brillo pad used on the stovetop scratched it. The cabinets were still dusty and it was noticeable they were not wiped down/cleaned as there was still grease spots on the some cabinets (over the stove). Finally, you know how there is that gap between the oven and counter and sometimes crumbs get in there? Well, she missed that until I asked her to get it. She didn't bring enough of her own supplies and was constantly going into our closets looking for supplies, without asking. She knicked one of the walls (freshly painted) and although its likely not noticeable to a buyer, its noticeable to me. Overall I felt like she was rushing through and not paying attention to the details.

    Response from Company:

    Brandon on the phone first: You asked me to wash windows from the inside you did not ask from the outside (but I took the effort and washed them from the outside as well because your girlfriend asked me to) Second: you did not mention to clean the inside of the refrigerator Third: in order to clean the side of the stove you have to pull it out for us (heavy) fourth: the Area that was scratch on top of the stove was not done by me !!! I mention it to you when you asked me if I cleaned the top stove !!! : I will appreciate it if you do not say that I scratch the top of your stove.!!!! Cabinets were clean outside, we do clean inside cabinets so.

    4.5 Mary G. Chicago, IL
    5/21/2022

    So friendly and very quick, leaving my apartment super clean. Would recommmend!

    5.0 Mary G. Chicago, IL
    5/20/2022

    Very friendly and quick, would definitely recommend!

    5.0 Madgaret C. Chicago, IL
    5/11/2022

    Lenka is fabulous!!!!!

    5.0 Matt C. Chicago, IL
    4/5/2022

    My experience with Luxury Home Cleaning was amazing from start to finish! We had to hire someone last minute for a "move out" and the process went very smoothly. We were extremely satisfied by the thorough job that Lenka did. She was fast, efficient and professional. We appreciate all the care she took to make sure the place was move out and move in ready. We highly recommend Lenka and Luxury Home Cleaning Service.

    Photos

    Luxury Home Cleaning Service
    Downtown
    Completed
    3
    Cleaning

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