Ludwig's Rubber Roof Recover

Although Ludwig Roofing came promptly and did the reroofing job I wanted, follow-through has been terrible. The job itself seems to be fine; I have had no leakage from my flat roof since they did the resurfacing, even during our wet spring. But a month or so later, my neighbor told me he had been on his roof, and noticed that there was a wooden pallet and plastic wrappers on my roof. In other words, Ludwig did not clean up. I am not going up on ladders anymore, so I have no way of verifying this, but that does explain the plastic sheeting we found in our yard a couple of times. I tried to contact Ludwig 4 times over the course of 2 months, by text and by email, and got no response. I called them today, and the call went to a full voicemail box. So, it is too bad, because the job was fine, but I would not recommend them, due to lack of follow-up and responsiveness. On the other hand, there is a good chance they are out of business, anyway. So much for my warranty.

Very knowledgeable and great customer service on time ready to get to work

Great price, fast and work well done!

Very prompt response & service. Provided clear photos of the problems on the roof. Will definitely hire again.

James was very professional, arriving on time and started working immediately. The job took less time than what I thought and was professionally done and completed. I can't say enough about James and Ethan. I will gladly recommend them to everyone.

Very nice guys explained everything thatâ s was wrong to me and showed before & after pictures. Also they was able to give me a short warranty. I would most definitely recommend these guy's.

Most of the arrangements and visit were all done via phone. Worked out well

Excellent and prompt service. I was amazed with how quickly work was completed. Their crew was professional and effective. I’d recommend their company to anyone.

Always responded to my phone calls. Performed the job the day I called. Kept me updated on the issue and his proposed repair. Very responsive, polite and knowledgeable. Followed up with photos on the work completed.

James came to put a new roof on our flat roof. He gave us a 6yr work warranty and 40yrs for the roof. We got our wall fixed thinking problem was solved. It started leaking again so wall got ruined. James came by to fix it and said he would fix the wall for us. He did not so we got someone else to fix it.. and then found out there is still a small leak. Not only that, we noticed that my baby ceiling had water spots all over. We asked for him to fix both those issues and speaking with his dad, he said James should fix the water spots and the wall as well. He came and said the baby ceiling leak should be resolved and left without fixing the spots or wall. He said he would come over another day, but never did and now he is not responding to any of my texts. How could a new ceiling cause so many issues? That is not professional at all. Do not hire them.