Out of Network

Interior Concepts by Carol, Inc.

Find screened and approved pros

Unresolved Complaints

We have received a customer complaint about this professional. Until we work through our resolution process this professional will remain unable to be matched with new customers through HomeAdvisor.

This professional is out of network

Let’s find you the best HomeAdvisor screened and approved professionals.

Learn more about HomeAdvisor’s screening and approval process.

36 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Is this your business? Claim it and provide customers with your most up-to-date information.

Contact

2448 North East 13th Avenue
Fort Lauderdale, FL 33305
interiorconceptsbycarol.com

Hours

  • Mon: 9:00 AM - 6:00 PM
  • Tue: 9:00 AM - 6:00 PM
  • Wed: 9:00 AM - 6:00 PM
  • Thu: 9:00 AM - 6:00 PM
  • Fri: 9:00 AM - 6:00 PM
  • Sat: —
  • Sun: —
View All Details & Credentials

Service Details

    Areas of Expertise

    • Complete residential or commercial Interior Design.
    • Space planning, outdoor / patio planning. Budget planning.
    • Furniture and window treatments. Artwork and accessories selection. Paint and wallpaper selection.
    • Electrical and lighting design. Custom craftsmanship.
    • We are licensed by the State of Florida and have been in business in the Fort Lauderdale area for many years. We have a long list of happy clients.
    View All Offerings and Cities Served

    Ratings

    4.0
    24 Verified Reviews
    • 5
      16
    • 4
      1
    • 3
      3
    • 2
      1
    • 1
      3
    Showing 1-10 of 24 results
    5.0 Aimee R. Fort Lauderdale, FL
    2/1/2023

    I had worked with her in Fort Lauderdale before and hired her to do our new home in Stuart. She did a beautiful job and captured our vision perfectly. She is very professional and was always available to answer questions. She is great so don't hesitate to hire Carol.

    0.50 Janeta R. Pompano Beach, FL
    1/30/2023

    Extremely unprofessional lack experience and I would never recommend her to anyone.

    Response from Company:

    I worked 4 weeks on her project. Made 3 design board and 2 layouts. During the process of working on this project I realized I had worked for her a few years back. When I made the presentation then she did the same thing. Didn't like anything. Wouldn't meet with me at my office to make changes. The first time I gave her part of her retainer back. She must do this with other designers, to get ideas. My presentation was what she asked for.. I have my notes regarding what she wanted. I have been in business over 25 years and I work hard for my customers. When you get a client like this there is nothing you can do to make her happy Thank heavens most of my customers are great.

    5.0 Sheila L. Pompano Beach, FL
    10/26/2022

    I decided to do what I needed on my own. Carol was very nice on the phone

    5.0 Lori F. Fort Lauderdale, FL
    10/28/2019

    Do you have a vision of what you'd like your home or space to look like, but not quite have the time or finesse to pull it off? I found myself stressing out about designing and decorating my new condo, so hiring Carol was the absolute best decision I made in my house-buying experience. I wasn't even quite sure I could afford an interior designer or "fancy furnishings," but it turns out I could! Carol was an absolute delight from day one, and I was immediately confident in her ability to bring my vision to a reality. She was very easy to work with, and very considerate to incorporate the existing furnishings that I was keeping, stay within my budget, and was super fun to work with as well. I felt like I had a close friend by my side at every step to help me with advice, decisions, and handling all the behind-the-scenes stuff I didn't want to do. I was amazed at how versatile she was and that she could take "the vibe" I described or showed her in photos and make it uniquely just what I wanted. The whole project came together beautifully (I ended up doing my whole house and outdoor space) and I would absolutely recommend Carol's services. I've gotten so many compliments on my new decor, but most importantly, I just love my home. Carol helped me make it home.

    0.50 Carey K. Boca Raton, FL
    7/1/2019

    Visited home was asked to do specific work. Went off on a tangent and started discussing colors. Gave her deposit and when we realized she was not for us terminated her services . Asked for refund and was billed for hours of work and travel that we did not ask her to do. Wanted to settle and give her $1000,00 At the end she deducted 3200.00 from my $5000.00 deposit . Only returned $1800.00 . Never received anything from her. Would not recommend this company y for anything. Considered filing suit.

    Response from Company:

    In all the years I have been a designer this was the most puzzling project I have ever had. He took me through the house and wanted everything done except 2 rooms. He signed a contract and gave me a retainer. I came back again to measure the rooms and set up an appointment for my cabinet man to come to the house. I then spent the next 7 days putting the livingroom & familyroom together and looked for a different top for the kitchen. I spent a lot of hours at this point. The day before I was to meet my cabinet man there I got an email saying he didn't want my services anymore. I then figured out how many hours I had spent on the job and sent him back the difference. I based the fee on how many hours I had spent with traveling and shopping. I guess every designer gets one like this every now and then. .Hopefully not to often. He should check the amount I sent him back. His figures are wrong.

    5.0 Lynn J. Hollywood, FL
    5/21/2018

    Carol is an outstanding interior designer. A project that started out small grew to be quite large due to damage from unexpected flooding. It didn't phase Carol a bit; she was able to lend advice and locate the professionals we needed and switch gears to the larger project immediately. Without her advice, suggestions, and guidance we would have been overwhelmed. And she was patient enough to allow us to proceed at a pace that allowed previously scheduled family events to occur without disruption. I love our new look! She always took our tastes and lifestyle into consideration and helped elevate the entire decor of our home. She is a pleasure to work with and to know; a very special person!

    5.0 Max M. Fort Lauderdale, FL
    10/4/2017

    Outstanding work!!

    5.0 Tracy S. Hollywood, FL
    1/11/2017

    I worked with Carol with the redesign of our family room/eat in kitchen area and a game room/bar area. After my initial meeting with Carol I felt very comfortable. She wasn't pushy, she listened to what I wanted my room to feel like. My house was build in 1969 so the living spaces aren't so big. She had great space saving ideas and was willing to use whatever existing furniture I wanted. Carol exceeding my expectations. I love my home know. It feels warm and well put together!! Makes me proud to have guest over!

    1.0 Stacy L. Fort Lauderdale, FL
    11/1/2015

    WeI met with Carol before we even closed on our house and drove the keys over the day of the closing. We told her we were moving in a month and although we has a lot to do the only things that HAD to be done before we moved in were the floors, the painting and either a new shower door in one bathroom or a new tub in the other. I would not be able to use either bathroom the way they were but only needed one ready when we moved. We had a painter through our real estate agent and had already picked out the floor. So she basically had a month to figure out the bathrooms and it wasn't done. She did pick out a great paint color for us and showed us samples for things we wanted to do after the move but did not prioritize the tasks we asked her to. Finally with less then a week before our move in date my husband found someone to redo our tub on his own and hired another company to create a custom shower door for us. She was suppose to meet me at the house the day my furniture was coming but never showed up or called. I suppose if you have all the time in the world you could hire her but if you need things done buy a certain date I would not take the chance. We basically paid her a retainer to pick out a paint color.

    Response from Company:

    I think these people forgot that every time I send a worker over or brought someone over to get an estimate they had already hired someone for the job. I told them we could not get bathrooms done in a few weeks but my tile men were willing to work all weekend before they moved in. When I called them to get their ok they told me - never mind. Also you can't put new shower doors in if you are changing the tile. Again these are people that should not hire an Interior Designer to get their work done. I selected tiles for the bathrooms, new counter tops for the kitchen, so they got more than a paint color.

    5.0 Fort Lauderdale, FL
    7/11/2014

    It was such a pleasure working with Carol Masters. Carol and her team were amazing to work with. She has a great design eye, warm personality and professionalism. her impeccable taste and eye for color has turned our home into exactly what we envisioned. She has provided excellent service all the way through.

    Photos

    Interior Concepts by Carol, Inc.
    8
    Las Olas Residence
    6
    Moody Residence
    11
    Assorted Projects
    9
    Ross Residence
    2
    Danna Residence
    3
    Ross Residence Design for a Young Boy
    5
    Rosenberg Residence
    3
    Merson Residence

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.