NORCAL RAMJACK

We chose Adam at NorCal RamJack to address cracks in our walls, and it was the right decision. Adam provided clear guidance, and Bk's team, including Justin and James, surpassed our expectations. They were responsive, knowledgeable, and went the extra mile throughout the project. We're thrilled with the results and highly recommend NorCal RamJack.

James and his crew have done an exceptional job. They stuck by their timelines and really made the process easy

NorCal Ram-Jack saved our bacon on our new home in Chico, CA. The addition (ADU) on the back of our garage had sunk up to 7 inches and the building had a severe slope to it. It looked like a mini- tower of Pisa. The boys from Ram Jack made quick work of it by digging holes at precise locations around the foundation and using hydraulic jacks to push piers down to stable bedrock. They successfully lifted the unit the full 7" to level again and attached the bracket supports to the piers. There was a slight change order due to a cracking/unstable foundation, but despite the challenges, they succeeded. I couldn't be happier with the service and the dedication of the crew. And on top of all that, they offer a lifetime warranty for the stability of the repair. I would definitely use them again if needed in the future.

I normally do not post reviews, but after my interactions with Ram Jack I knew I had to say something. From the moment I called Ram Jack in early October, I met with the most professional, knowledgeable, and friendly people to help me with my foundation problem. When I spoke with them, they made me feel that they would be able to fix my issues, no problem. I also never felt pressured to use them as a company, they only wanted to provide me with information. When I met James, to do the initial walk through, he was professional and funny. He was realistic about expectations and provided so much information about our issues, the company, and what exactly they would do. He showed us step by step how exactly they were going to fix the issue and what else needed to be done. Javier was a great foreman, every morning at 7AM he would speak with me about what was going on that day and then would walk the property with my husband as I ran off to work. We always felt confident about what was going on and the fact they only took three days to do the work is amazing! The true hero of the day was the General Manager BK Ammenwerth, not only did he call me with weekly updates just to give me an understanding where they were, what the status of the permits were, who would be coming to the house, what was going to be done, what time table I should be looking at, etc., but he went out of his way to respond to me outside of normal business hours. The shining moment though was last night when I had a water leak outside of the house right where the foundation work was done. I called BK in a panic, and he was able to respond and even though plumbing work was not something Ram Jack normally does, he had his crew go out and fix the issue immediately. BK was able to calm my already shattered nerves and his immediate response made me love working with Ram Jack more! I have already started recommending Ram Jack to my neighbors and friends in our area. Not only for their amazing work but their customer service is above and beyond what someone would expect from anyone.

Unbelievably unprofessional. James told me on Wednesday, November 9th they could complete the work 1-3 weeks, so I went ahead and signed a contract and then gave them a deposit. Fast forward to Friday November 17th, they have absolutely no idea when they are going to be able to do the work. But how? If a week and a half ago we were 1-3 weeks out, today we would be 1-1.5 weeks out, right?Should be pretty simple, unless of course it was all a lie to begin with. James has been texting me with excuses about why they can’t give me a rough start date. First it was because his boss was in Mexico. Then it was a family emergency (I sympathize with this but it isn’t relevant to the project schedule, as he is just a salesman and doesn’t drive production). Then he starts talking about “3 Day Buyer Right To Cancel” as to why they can’t give me a date (which isn’t even relevant because we have an executed contract and I gave them a $1000 deposit). James is not a professional and continuously defaulted on verbal commitments he made. I call the main office to try and get a straight answer from someone else. Autumn calls me, yells at me and acts unhinged, and says they are just going to cancel my contract and refund my deposit. Why? Because I demand a straight answer? How would you feel being told it would be 1-3 weeks and then after you sign a contract and give them money, the entire timeline changes? Seems like a classic bait and switch to me.

From the moment I reached out to Adam Porter for assistance with my foundation concerns, I knew I was in capable hands. His depth of knowledge in the field is unparalleled, making complex issues seem easily understandable. Adam was not just professional, but he was also genuinely kind and patient. He took the time to thoroughly explain every step of the process, ensuring I felt comfortable and informed throughout. What stood out most was his honesty. It's evident he prioritizes the well-being of his clients and the integrity of his work over mere profit. I highly recommend Adam for any foundation-related needs. His expertise, coupled with his commendable character, makes for a standout service experience!