LRD Fencing

Very good installation but it took a few days to complete

This is the worst fence company I could possibly imagine. I have no idea how they are in still business. I am embarrassed that neighbors and passersby can see this mess. I contacted customer disservice many times and each time I was told I would receive a call back from Eric that day. To this day, he has NEVER called me back. I did speak with him once a few weeks ago when he accidentally answered the phone. He said he would get out to view the problems sometime when he was in the area. On the final day, the installer, Joseph, said he would be back the next day to adjust the gates. He never showed despite several calls directly to him. I contracted to have three small sections of fence installed, each with a gate. The fences/gates are uneven; there is a gap at the bottom of several inches; the gates are not centered in the openings; the latches do not line up so it is necessary to lift the gate in order to close; the posts are not perfectly vertical. Eric claimed the gates are too heavy. If I had been told this in advance, I would have ordered a smaller gate. Duh. I have sent pictures, but still no response. I will be commencing a lawsuit. To make it worse, I could not verify they are licensed or insured and have never registered with the State of Florida.

Fast and clean removal and installation. Came back quickly to resolve a few little issues. Good company to deal with.

Trish the office manager and Eric the owner as well as Jordan's the surveyor and the installers were the best. Will recommend

Fast and great jobs

Amazing crew, my yard is 2 acres and very wild. Loads of vines and ferns. The fence was quoted quickly and the company worked with my time frame and stayed within reasonable range of the estimate, most companies with the challenges this land presented would have charged a lot more. The gentlemen were trustworthy and artistic. I combined vinyl and agricultural fencing..compliments from me and my neighbors

personal, punctual, professional, great job!

LRD was unfortunately contracted by my neighborhoods HOA to do a fencing job behind several homes. Eric had no problem collecting a 50% deposit from each homeowner that was part of the project. Invoices were sent March 5th that stated up to a 6 week lead time for installation. March 23rd we received a blanket email stating not to be upset but its taking time and the pandemic caused a delay, ok no problem. We then received another blanket email in April stating the same thing and requesting that no one gives them a hard time, they are still waiting on product and they do not make money until they complete the job....ha! I think not. Anyway, our property was being put on the market at the end of May, I contacted LRD via email letting them know that I understand the product has yet to come in and that since they have no idea when they will receive it and my property is the market I would like to get my deposit back as I am not going to be in the property at the time of the job. I received No response to that email. I phoned and spoke w/ Trish the office manager - who said she was not sure they would be able to give us our deposit back but would check with Eric. Again, nothing. So, I called again, this time she was rude, talked over me AND threatened to hang up on me. Finally, my husband calls and was told Eric would call him, which he did and told him he would RT the deposit less 15% restocking, for materials he HASNT EVEN RECEIVED at this point. NO WHERE in our paper work was there a restocking charge or non refundable deposit mentioned! We agreed to cut our losses and accept our deposit less 15%. Told check would be to us by end of that wk. End of week came and went, no ck. Following week, mid week we call to see where the check was and were told it was mailed already. Ha! 3 days later the check is received w/ a postmark of the day we called to find out where it was, strange, huh? Shows you what type of person you are dealing w/. Too bad I only have 2000 characters w/this app - check out my full review on GOOGLE!

Well let us just say I got a fence no final walkthrough there was some flaws that need to be fixed I did not know that I was going to have subcontractors doing the job last year owner said he would charge me $15 a square foot I paid $30 a square foot because I know the job will be good like my neighbors said he did anyways cost was about $3,300 I still owe $300 to the company which I will not pay due to the fact that you can still see through my gate through some panels front single door gate is crooked I never put a latch lock on my double door gates as well Do not get me wrong I like Eric he is a nice guy but they need to have some good quality supervision around here I even had to pick up the workers because they broke down down the street I thought that was nice that was on me though especially buying them lunch oh well anyways I will fix the flaws I will buy the lock latch and I will take care of the rest and I think it is only fair that the remaining $300 I will keep will leave that. After this we both do not exist never even got my warranty papers or nothing to sign of completion Trish the operator was nice she did not know much about anything as always they say they are always busy with work or softball anyways it is what it is I guess. Not happy not mad just confused I am like to forget about it I guess I will deal with what I have.

The two installers did an excellent job. The problem I had was with the length of time to install 40 feet of fence. Initially, they gave me a 3-4 week lead time after I signed the contract. After many calls, they told me the problem was that 811 could not stake the underground utilities. I called 811 and got the problem resolved. I other words I did their work. So, the project took 8 weeks and I am still missing four caps. The fence will look good once I get the four caps, it just took too long. My next fence project will be more than 180 feet of fence, so if I hire LRD I will have to schedule one year of installation time based on this last project.