Joe's Lakewood Computer

Joe tried various techniques in an effort to recover the data on my failed hard drive. He was unsuccessful and did not charge me for his time.

Honest,professional, and competent!

Very helpful and quick service.

Joe was up front and recommended I purchase a new computer for the work I had planned

Told me a workaround for my cracked laptop screen until I could get the laptop to him (hook up an external monitor). Let me know immediately when he realized I had an HD screen, which was going to cost more (and take longer to get) than the non-HD screen he originally quoted me. Kept me informed every step of the way.

Explained the problem clearly and offered a couple of options. Very appreciative of the straightforward approach.

To begin Joe spent 1.5 hours on the phone on Saturday blare afternoon with me attempting to get thru the “firewall” so that he could look remotely to try to solve my problem. He was knowledgeable about the effort. Tho unsuccessful there I got my laptop to him on Sunday and the problem was solved on Monday.

While fixing one thing he broke something else. I had to get a whole new computer.

I brought my computer in on a Friday around noon, I was able to pick it that same day, Joe the owner of this company was very professional and personable, after I got my computer back and set it up-I am not very computer savvy so I had several questions which he answered satisfactorily and patiently he even offered to come to my house on a Sunday if I still had any issues. I highly recommend Joe if you have any type of computer problems VERY reasonable prices.

I talked to Joe and explained my computer issues. He was able to turn around my computer in the same day. The only surprise was cash only payment. That wasn t a big deal, but was never mentioned to we got the call to pickup. I don t usually carry much cash....so it just meant a run to the ATM.