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10 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
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Achievements
Service Details
Areas of Expertise
- Roofing
View All Offerings and Cities Served
Reviews
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Showing 1-10 of 83 results
5.0
Deborah Williams
Google Review
4/30/2024
The owner will go out of his way to help you with your roof. Quality and integrity found hete
5.0
Lee Ba
Google Review
4/28/2024
Great job… Very friendly and professional my house looks new and they did work in the attic installing insulation and trim a tree. Salena 😊
5.0
Jason Inman
Google Review
4/25/2024
Needed another roof for my family. Called none other than the best roofer in town!!! Another fantastic experience with Jimmy and the crew. Had other estimates and these guys came in below all of them!!! If you need a roof or repairs look no further. Thank you all again for another great looking roof.
5.0
Julie Cull (intercessory Prayer)
Google Review
4/24/2024
I was extremely skeptical about hiring a contractor to redo my roof. I narrowed it down to a couple using the BBB. When I called Jacksonville Roofing they quickly set a convenient appointment for me. Their representative, Mr. Travis Mann, came out and literally educated me about my roof options down to the colors! I never knew that the color even made a difference. It does. Travis' thorough presentation was my deciding factor. He was specific and showed me samples. He detailed the process from start to finish. The process was seamless only taking a day for the actual roof! It's almost hard to believe in this day and time that there are people who actually keep their word and follow through. I am grateful for my new, beautiful roof and even more grateful for people like Travis who still say what they mean and mean what they say.
5.0
Merrill Mccray Sr.
Google Review
2/11/2024
I contacted Travis Mann, with Jacksonville Roofing USA 🇺🇸 for roof estimate, not only did he do my roof. He painted my home and installed seamless gutters and leaf guards. I was very satisfied with everything he did. Travis did an outstanding job. I would recommend him to all my friends and family.
0.50
Joanna S.
Longwood, FL
10/12/2023
ZERO STARS. Under no circumstances, hire this roofer. I dealt with the owner of Jax Roofing, Jimmy, during the contract phase. I was clear of many specifics I needed in the contract because I am handling this for my disabled Momâ s house from another town. The reason they won the contract was they agreed to move the solar panels out of the way and put back after roofing was complete. He also agreed to handle the gutters. The other contract specifically excluded those items. During the time of roofing, Jimmy was on a fishing tournament in North Carolina, no where near Jacksonville, FL. None of the workers spoke English. They were completely un-supervised. We did have to hire a solar panel expert to remove the panels after all. Early on during the project, a skylight fell straight through the roof into the bathroom and left a mess. Then a second one fell through another part of the house. I left messages with the owner to have them cease working before a 3rd appeared to be falling. We had no way of communicating with the workers. After the roofers were gone, there was still debris throughout the house and the skylights were not re-installed. There was debris from the project, such as nails, in the pool that we had to fish out. Eventually the skylights were installed and drywall redone. Then after a huge rainstorm, my Momâ s caretaker found water all over the kitchen floor from the 3rd skylight that was not fixed. After many attempts to contact the owner, they are left unanswered. Under no circumstances, hire this roofer.
Response from Company:
Good morning Joanna, We are sorry you feel that way about the project we completed for your mother. Per our conversation, I was able to explain to you that the skylights that were installed prior to us working on your roof, were installed incorrectly. That was at no fault of ours. Any damage that was caused to your dry wall was fixed as well at no charge. The job you hired us to do, as far as the roof was concerned, was completed at a very high level and it looks great. We will definitely work harder to make sure our customers are satisfied from start to finish. Thanks for bringing that to our attention. We do hope your mother likes the new roof and thanks for trusting us with your business. - The Jacksonville Roofing USA, LLC Family
5.0
Sharon G.
Jacksonville, FL
3/9/2023
Jacksonville Roofing USA provides outstanding Customer Service!! Travis Mann came by to do a follow-up on a roof he installed 10 years ago. He noticed I had moss growing under the shingles that were shaded by a tree and covered with tree branches and debris. He suggested I have the roof cleaned and sealed. To protect my roof from rot and leaks. After the cleaning and sealing my roof looks like new. Also, my attic insulation was 30 years old and compressed. I was having a hard time keeping my home cool inside without my Air constantly running. He installed Atticat blown in insulation and what a difference. I also had him apply Liquid foil to the rafters the whole attic is 15-20 degrees cooler. I am looking forward to a more comfortable Florida summer this year. Thank you, Travis, for your follow-up and helping me extend the life of my roof. I would recommend you call Travis at (904)408-6575 for all your roofing needs. His prices cannot be beat. Also, His crew arrived on time and cleaned up when they left. I couldn't tell they had even been there when I drove up.
5.0
Fay B.
Saint Johns, FL
9/26/2022
I am very pleased with my new Roof. Travis Mann came out twice to explain everything to me and my son. He gave us a time frame and everything went according to plan. If you need a new roof call Travis.
5.0
Troy N.
Jacksonville, FL
8/17/2022
I worked with Travis Mann from JAXroofing Usa in Jacksonville. he was fantastic and very good to work with.. his team got here one time and did a very professional job . The roof looks perfect and was did in one day, which surprised me . this was a very pleasant experience , much better of experience that I am used to with contractors, these guys are great and very nice to work with. I would recommend JAXroofing Usa to anybody I know. thanks guys for really helping me when I needed it. Troy Norman Service: Roof installation
5.0
Dandura F.
Jacksonville, FL
12/14/2021
N/a
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