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HomeAdvisor Screened & Approved

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Learn about our screening process

5 Years In Business

Company Details

  • Veteran Owned

Contact

14213 Bermuda Point Court
Chester, VA 23836

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
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Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Prompt Service
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Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

3.0
2 Verified Reviews
  • 5
    1
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1
Showing 1-2 of 2 results
1.0 Daniel H. Midlothian, VA
1/19/2023

I hired Johnstons Deck and Fence to replace an existing fence that rotted at the post and fell over. The lines on newly installed fence looked great, but they re-used old posts when we had discussed replacing anything that was wood. This is concerning as the posts in other sections of the fence had already broken. Additionally, they installed a fence latch that could only be opened from the outside of the fence; meaning you can not get out if you are inside of the fence. Also, the latch was installed in a way that the fence board has to separate from the actual fence for the gate to close appropriately. I asked the owner in March of 2022 if this could be fixed, as there was a workmanship/warrantee agreement in the contract. The owner had committed to fixing it multiple times, but 10 months later and numerous follow-ups later it has still not been fixed. We had used this company on a previous deck project which turned out fine, but for whatever reason the owner does not want to address the gate latch issue and has not responded to any inquiries lately (or has blocked my number). Keep this in mind if you use this company, make sure everything is perfect prior to paying in full. If the owner wants to reach out to me to correct the issue, I will think about revising this review.

5.0 Dorothy X.
8/24/2020

They are a family business and they are just awesome!

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

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